Cozy EarthReviews of cozyearth.com

Company should think seriously about Value for money ! The quality is good, but the price is way beyond

I purchased the women’s long sleeve pajamas. I was really pleased with the material. They are really comfortable. My only complaint is the waistband folds in half inside the material so I constantly have to fix it.

I ordered and received two articles of clothing; a top and a pair of pants. Both were too short. I will be returning both items.

Absolutely great quality of clothing, I love the material and how it feels. Delivery was pretty quick but could've been quicker. My biggest disappointment was that I ordered pajamas and thought it was a whole set but I only got the top. It was my fault for not reading properly however I don't understand why they are sold separately and together.

My wife loves the bamboo pajamas. Unfortunately, I had to unsubscribe to your site this morning because I am getting multiple emails and texts every day. A couple times a month is fine but if every I purchased from did this there would not be enough time in the day to even delete all the messages. Hope this feedback helps your products are awesome.

Edited 2/8: Hunter from Cozy Earth reached out to me and helped rectify the situation. He went above and beyond to make it right for us and additionally edited some of the company policy around warranty. Nobody asked me to change this review, I wanted to do so because I am very pleased with the level of customer service he provided me. Original review: Conveniently the ten year warranty doesn’t cover items that are discontinued. Absolutely ridiculous and seems like a great way to trick people into buying a $300+ duvet. Ours ripped and the zipper broke after a year and they won’t do anything to honor the warranty because the product is discontinued. A shady business practice if you ask me.

I have been a customer for about 14 months we were first gifted a pair of men’s pajama pants when my husband was diagnosed with cancer from future in-laws I fell in love with them so I have ordered several pair for myself since my experiences all have been good, but this last one I purchased a black pajama top with the white pinstripe in a large, which is what I order for myself And a small came so I reached out to customer service and asked if I could switch the small that was sent by mistake and if I could get the large in the meantime and then, when I receive that I would send back the small I was told no I have to send my product back first and then wait for the return of my correct size. I did not make the mistake but I still had to wait for my correct size. I wanted to take the pajamas on a trip with me. I was not able to do that, so with that being said , I think the correct solution would’ve been to send me the large and then when I received it, I could’ve sent back the small that was sent by accident. They have my credit card it’s not like they couldn’t get their money. And I also wish they would make the pajama tops Little longer in the length they are a bit short for me but I do love the pajamas. I think they could beef up their customer service just a wee bit.

Sweat shirt is warm, soft and cozy. I did not realize that it had the Cozy Earth logo on the front. I am not a big fan of logo’s on my clothing, but will enjoy the sweatshirt