COWINReviews of cowinaudio.com

I ordered a se7 headphones and paid for DHL shipping. after a week I followed up and they said black colour is not available and I should choose a different colour. I asked them for a gold one. Again after a couple of days, nothing happened and I contacted them. This time they said gold is not available as well and I can only order white. I confirmed the white and they replied my address is not complete ( There is no problem with the address). it seems they are not going to send headphones and are just killing time. I will definitely follow this up with related authorities.

Definitely a scam. I ordered on 14 Sep 2021, Waited a week and no shipping confirmation. Emailed them and a bot emailed back. It told me to email a different support email address. I emailed that too and what seems to be a human responded saying that they needed to ship the package from the China warehouse. They did give me a tracking number but it is for a package that weighs 0.1Kg (impossible as I ordered 2 E9 headphones) and there has been no update on the status even today (4 Oct 2021). Just opened a dispute with my credit card company. STAY AWAY. Most positive reviews are from a while ago when Cowin was legit selling on Amazon. They are not selling on Amazon anymore and looking back, this cowinaudio.com site is sketchy! Many parts of the site have no info or are incomplete.

Ordered weeks ago and sent an email. No response and no shipping information. I also tried calling their number and it’s always busy. I will be disputing the charge . The only reason I wanted the headphones was because the blue/green color is unique but I regret buying anything from this company. Avoid this company!! UPDATE: Ironically I received the headphones 2 days after writing this review. I never received a tracking number. However, I have the headphones now.

It was of good quality. Unfortunately I broke off one of the ends after a years use by not being careful enough with it. If it's cared for it can last a very long time.

Headphones failed/broke after one year. Despite 2 year warranty, a return is now impossible since the company pulled all their items including thousands of reviews from Amazon. This is completely irresponsible and unaccountable. The company has been unresponsive and obviously I'm telling you to avoid this company when there are so many other alternatives out there for quality audio.

I just received my order, and it’s not correct. I ordered blue-green headphones and they sent a different model in black. I’m still waiting for resolution from customer service but I’m not optimistic- the image on the photo in the receipt has changed to match what they sent. I would think I’m losing it, but I took a screenshot of the receipt when I first received it so I can compare the two. Beyond sketchy.

This is the second pair of headphones I’ve tried to order from this company. The first pair ran out of stock after I purchased. They tried to talk me into purchasing a more expensive pair instead of refunding, but I was eventually refunded. I placed an order for a different pair on the 30th of April and despite several emails asking for an update, I haven’t received any tracking info or an ETA. Ive had to report the purchase as fraud through my bank as they haven’t replied to me once.

dañar 3 punto de entrega diferente