CoverYourHair.comReviews of coveryourhair.com

Your products are always as described, returns are quick and easy, shipping is quick. I love buying from you guys!

Best site out there for hair coverings plus! Order arrived right away, products were packaged very well and the hair coverings are beautiful! Will definitely be back soon!

I personally had a very bad experience with coveryourhair.com. After ordering several products, I received them- straight out of the package- in bad condition. I ordered three berets- two of which were defective with either catches (pulls in the knit before I had even tried it on) or random discolored threads throughout- as well as being very awkwardly fitted (very stiff and disproportionate- unlike how they were pictured online). When I contacted the company to report this, even after explaining that 1 of the 3 berets I WAS satisfied with (i.e. the other two were actually defective, I'm not just trying to complain!!), they told me that if I wanted to be refunded, I had to pay for the return shipping myself- even though their product was clearly faulty. My intent was not to deceive them into giving me free return shipping on a product I just decided I didn't want in the end, rather, I felt that if a product comes (a) defective (b) horrible quality (c) not as pictured online, it is only the right thing to do (besides for common courtesy and standard customer service) for the company to provide me with a shipping label or to reimburse me for return shipping once they've seen for themselves that my report was true and that the products were in fact defective. However, they were extremely rigid about this. I would like to stress that I paid a nice amount for the three snoods. I understand getting what you pay for- but in this case, I certainly expected decent quality for the money I paid. They weren't cheap. And obviously neither is return shipping. I found their customer service to be extremely inconsiderate and rigid, not following standard protocols of ethical behavior in sales. In addition, on their website they offer a review option on each product where customers can both write reviews of their own, and read the reviews of others. I was not interested in bashing coveryourhair.com, so I gave a good review for the 1 beret that I did end up keeping, and in order to spare others from purchasing the 2 defective and awkwardly fitting berets, I gave an honest, yet non-exaggerated review of those. My reviews "for some reason" never showed up on the site. When I inquired as to why this was, I was told by a coveryourhair.com representative that comments are first reviewed and may not show up on the site for a few days. It was well past a few weeks and my reviews (again, not bashing, just trying to help potential future buyers) never surfaced under their respective products. Turns out coveryourhair.com censors their reviews, so only the positive reviews are posted to the website. I really hope this is helpful for you. I personally would never again shop at coveryourhair.com. I feel that it is horrible quality and the prices are certainly not a deal- especially for what you're getting. p.s. My mother in-law got a pre-tied bandana from coveryourhair.com which came so small that it is difficult to even get on an average sized head! Literally. If she wanted a bathing cap, she would have gotten one! Best of luck!

I love ordering from Cover Your Hair. I get my orders super fast, and they have great quality stuff. Great customer service too. Highly recommend this website.

I can't believe the selection and the quick shipping. A #1 Company!

I found what i was looking for, with a wide variety and less expensive than major competitors. I found the place i will be shopping, for all hair care needs.

Great prices and product. Such high quality product that I am able to wear my head coverings to work in an office environment. I get many compliments on how pretty they are. Its especially helpful the online video tutorials for wrapping/tying certain head coverings. CYH has eased my anxiety about my hair loss by providing awesome products. I can't thank them enough!!!!!

Thank you for making it so easy for me to find and buy the banana clips!