CoverYourHair.comReviews of coveryourhair.com

UPDATE - Michelle, a customer representative from Cover Your Hair, saw my review and contacted me. She was extremely apologetic, letting me know that they never received my email. I really appreciate her reaching out to me and working with me to correct the issue. She let me know that the picture of the product was from the manufacturer, and she agreed there were discrepancies. She let me know that customer service is their #1 priority and refunded my purchase without me having to pay for return shipping. I would definitely use Cover Your Hair again due to her effort! I tried to write the following review on the actual product that I purchased, and it wouldn't let me post! The error message I got the most was, "Sorry, but the product you requested wasn't found." Even though I followed the link in my email to review, and can still search and find the product on the website. Do NOT use Cover Your Hair! I ordered Beautiful Chiffon Bow Headband on 12/11/15. It was delivered on 12/16. The quick delivery was the only good thing about my entire Cover Your Hair experience, so I gave them 1 star. First, and most importantly, my product looks NOTHING like the picture. There is no bow on a headband. Instead, the way the \"chiffon\" is wrapped around the headband makes it resemble the shape of a bow. It is not squared off with corners, as it appears in the picture, but rather round. It is extremely poor quality, and I was very disappointed to say the least. This was to be part of a NYE outfit. I figured I wouldn\'t jump to the negative review right away, but instead contacted Cover Your Hair. It is now 12/24, and I have yet to receive a response from them. Ironically, I received an email asking me to review the product, and that is what I have decided to do. Unfortunately, it would actually cost me more in shipping to return the product, then just keep it. So they have my money for a headband I will never wear, and I have now purchased a replacement black bow headband from Etsy.

Love the products but long wait to get them. See love the products and will come back.

I do have to say there were a few rough places on the banana combs, but they were easy to get off. The not-as-curved shape are the greatest...perfect shape of my head. My old 7" one was too curved, and also had very thick edge rails. The new ones are like my 5" ones, and I can roll less hair on each roller, now, because my plastic U pins will go over this banana comb also, to hold the rollers in place. With less hair on each roller, it gets all the way dry for sure.

I love my beret that I ordered! This company sells nice products, but my order took longer to come than expected.

The pre-tied bandanas are wonderful and extremely comfortable for daily wear! The wool berets are comfy and totally warm. I have ordered from this company several times and I've had trouble with the majority of my orders. Either something is wrong, or a product is defective, or the shipping messes up. The company continues to surprise me with its courteous service department that does what they can to make it right. Re: Order 207647 Placed 07/2015 Order was delivered promptly and all items accounted for. However, we had an issue with a double order being placed and the company's only offered option was to refuse one package upon delivery. We notified the company as soon as we realized the second order was charged via email (same evening), but they shipped prior to checking/responding to it. We were mid-move, had the packages delivered to my husband's work address, and were unable to refuse. Still happy with the received product.

I dress modestly for religious reasons, but that doesn't mean I don't care about my appearance. The first site I visit for pretty hair accessories is CoverYourHair.com. I am pleased to find things for all occasions and seasons in one place. If I need almost anything, it is there, so I will check the website initially and with confidence. If I had only one suggestion it would be to try to stock items that go first and quickly a little better. I am particularly fond of the pre-tied bandanas, but my preferred colors seem to be sold out often. While I am able to eventually obtain an item or find an adequate substitute, that is a source of frustration. That being said, I still recommend Cover Your Hair to all of my like minded friends. The only things I don't find are Catholic chapel veils and First Communion headpieces. Brimmed hats and sun hats would also be a nice touch, but only because you seem to have well constructed items and lovely fabrics. Otherwise, there are NO complaints.

Thank you for the wide head wraps. My daughters have enjoyed wearing theirs a lot! On mine it was too tight for my head so I cut the elastic to make it fit better. Other than that I have liked them so far. I like the coupons you can get also. Thanks again.

Purchased three pre-tied bandanas. They were purchased to cover-up a haircutting accident. They are absolutely beautiful. Received many compliments. I continue to wear them even though my hair has grown in! Thanks coveryourhair.com!!!!!!!