Ed O.
A waste of time!!
Found Cover Your Hair online, looked like they have some good prices. I was placing an order to surprise my mom with some hew hair clips she's talked about wanting for some time. I chose about 8 clips and placed my order. I thought I would tell my mom about the surprise she's going to get, turns out I ordered the wrong clips for her hair, so telling her was a good idea. I contacted Cover Your Hair that same day to cancel my order before it even processed, this way my mom could just order what she needed. I received an email the next day telling me the order had already shipped earlier in the day, odd since I got their email just around 8:30am and the delivery information said it was placed after 12:30pm in the afternoon. So they just told me I would need to refuse the order when it arrived, so I had to wait a week for it to arrive and refuse it, then wait another week for it to go back and then so many days for them to process my refund. So I paid for shipping just to have my order returned and refunded. This wasn't because they had already shipped my order, they figured if I got it I'd just keep it and not ask for a refund, the times from their email and the delivery notice proved that. I think that's really Piss Poor service and untrustworthy and I won't do business with them again and I Wouldn't recommend them to anyone either.



