CovcareReviews of cov.care

The company says their products are made in the US..Not so!!! The NK95 masks I ordered were made in China, and in the package it has the manufacturing info paper from China. This company is scamming people! I contacted them to request info to return them for a refund, since they were sold with false information. They refused any type of return/refund. This company needs to be shut down. Taking advantage of people during a pandemic is disgusting.

I am updating my Jan 2 review of Covcare, in which I described significant delays in delivery of product and Covcare’s misleading promises about expected delivery dates. Covcare replied to my review and suggested I contact customer support for further help with my order which I placed on 11/19. I did so and I was told the order was shipped and I would get it the next day. That next day was about 5 days ago. It is astonishing that Covcare would make the same misleading statements to me after seeing my 1 star review and taking the time to reply to it. It is an example of a company that can never be trusted. And I doubt that I will ever see what I ordered. Update Jan. 22–today Covcare told me my order was not shipped after all “because of the holiday.” Every other time I called I was told it had shipped. But I knew it hadn’t because in the past I got shipping confirms and this time I didn’t. So I finally just cancelled the order. It’s so easy to get these masks elsewhere fast. Covcare can’t get its act together and the reps have no idea what is going on. Terrible company that gives out false information

My experience has been similar to those expressed by many others - the company processes an order, immediately charges the credit card company, then makes excuse after excuse as to why the orders are experiencing delays. As I see it, I am suspicious that the company never possessed the advertised COVID test kits to begin with. Keep a close eye on these people...or better yet, simply avoid them.

I ordered some KN 95 mask back on 10-15-21. I have had some correspondence from them asking me to be patient. I sent them an email over a week ago asking for a refund have not heard a word. Do not use this company they are not trustworthy

I will Never, I mean Never Ever order from these people again. I placed an order for KN95 mask from these people November 30, 2020; I have as of this date January 8, 2021 received my order. It took them no time to debit my account for the product. I have called every week and have been told they were out of stock, but expecting a shipment in "next week." I have lost money with them and I hope whoever reads this, "take heed" look somewhere else, cause you will be Ripped-Off!

I ordered masks from them in 2020 and they were poor quality, possibly even fake, so I should have known better than to order again when I got a blast e-mail offering home test kits. I realize they are in short supply, but the email suggested they have them. As soon as I placed the order, I got an email back saying to please be patient, there will be a delay in shipping, but they charged my credit card immediately anyway. I called a week later and was told that my order was "ready to ship" the next week. I just called them at the end of that week, and was told it would ship the end of NEXT week. I was told there is a delay in getting the kits from the manufacturer (understandable), and she finally admitted that they don't and never did have the kits in their possession. Yet I keep getting their emails advertising the kits. I'm wondering if this is a Ponzi scheme. Meanwhile, I placed the same order with Amazon the following day and they just arrived today. I cancelled my order with CovCare and re-ordered from Amazon. They state a 2 week delay but at least I trust that I will get them eventually, and they don't charge me until they ship

If you DON'T want masks, order here. Early in the pandemic, I ordered a few shipments from CovCare that arrived, but since early November, they seem to just be taking money and not shipping anything. Order from somewhere else instead

This company have been promising your order to ship in 6 days and never happened. Ordered 4x from this company and my order is always delayed. I ordered some mask back in Nov. 12, 2021 and as of today 12/17/21 i still didn’t receive my order. They keep telling me it will ship in 6 days or out of stock, but they keep advertising they have it on stock on the email advertising they are sending. This is going to be my last order from this company.