CouchsurfingReviews of couchsurfing.com

In an attempt access email settings after a long break from using the site, I saw no other way to access those settings than through a lengthy process that ended with having to sign up for a "free trial". By not reading the fine print I was charged for said trial. I explained this politely to customer service but was denied a refund. I would recommend steering clear of this company. Look up "Dark Patterns" to learn more about this kind of scummy business practice.

Tried to scam me with long gone subscription I stopped using years ago and they refused to return the fee even once I acted immediately! Fortunately my bank and paypal returned the fee for me. Avoid them, used to be useful years back then, now they act like scammers.

ARNAQUE !! J'ai souscrit à l'offre d'essai : gratuit pendant 30 jours, j'ai entré ma CB et puis ai finalement supprimé mon compte bien avant la fin de la période d'essai. Ce matin : surprise : mon compte en banque a été débité de la somme mensuel, et ce n'est apparemment que le 1er prélèvement ! Le pire ? C'est que Couchsurfing ne fait rien comme il devrait et donc je n'ai jamais reçu d'email de confirmation de la suppression de mon compte (même si dans les faits, celui-ci est bien supprimé), juste un email me demandant de confirmer sue je souhaite effectivement supprimer mon compte, ce qui juridiquement n'a pas la même valeur ! QUELLE ARNAQUE en puissance. C'est une véritable honte. Je me retrouve à devoir faire opposition à ma carte (et donc à payer des frais) et en plus le prélèvement mensuel ne me sera pas remboursé. Bref, Couchsurfing : A FUIR

Depois da última grande mudança em maio o Couchsurfing perdeu toda a sua usabilidade!! Antes da mudança eu era ativo na plataforma todos os dias e já tinha mais de 100 avaliações, tanto como anfitrião quanto como hóspede!! Mas agora realmente não tenho prazer nenhum em consultar a plataforma, embora eu ainda continue verificado por eles nem pedido de hospedagem eu recebo mais quase!!! Ficou muito ruim, muito mesmo!!!

Es wäre eine gute Sache, leider ist das neue Design sehr verwirrend und unübersichtlichen geworden. Alte Nachrichten kann man immer noch nicht löschen, was das Ganze noch unübersichtlicher werden lässt. Nicht verifizieren lassen, wird teuer und bringt nix!! Man geht auf Referenzen und Freunde beim Aussuchen der Hosts, nicht über Verifizierung

So I just received this email from couchsurfing with the title “We’ve changed”. LoL…Last time I was in contact with these thieves they charged me some 80 EUR for some bogus profile check. Beautiful…Did you guys convince some WallStreet vultures that the brand name was worth another round. Good luck with that.

Please go to BeWelcome.org instead. I helped BUILD the community that couchsurfing used to be. i was a very active member starting around 2008 and had amazing experiences hosting and traveling and meeting people who actually wanted a cultural exchange and often a new friend. it was built up under a promise of being nonprofit forever. then they decided to go corporate, advertising themselves to a bunch of people who didn't 'get it' and thought it was just a way to travel for free. couch requests went downhill even before they decided to completely lock their most longstanding members out of their accounts if they didn't start paying monthly fees. you know, the people that actually put the work into making it what it was. the people actually opening their homes to travelers for free. I was not just restricted from sending couch requests, but LOCKED OUT. I can't view or edit my own profile, contact my friends, adjust my account settings, or anything. all i get is a paywall. this happened several years ago and i can't believe i never wrote a review until now. I'm reminded of it because i was sent a "free trial" offer. I decided I would try to use it to log into my account and save some data and change some settings. Instead, even though I was using the email I had signed up with years ago, it took me through a new account setup. I can view my old account now, but I can't log into it. In fact, with their new terrible web design, I can't even find a way to log out of my "new account". I had to give them a credit card just to get the 'free trial' and get this far. They will never have my permission to charge it.

I only recently noticed that most of my old photo albums disappeared after Couchsurfing’s transition to the new format. And suddenly, something clicked: maybe this is why I’ve been getting so few replies and messages lately, despite having been on Couchsurfing for years and having many references. I now have only a handful of photos left on my profile, and unfortunately, most of those don’t even show my face. For a platform built around meeting and staying with strangers, photos matter. People want to have some idea who they’re talking to and potentially welcoming into their home. Personally, I wouldn’t reply to a profile with no visible face, even if that person had thousands of references and years of experience on CS. I think many other members probably feel the same way. It’s really disappointing to discover that years of photos and memories were lost during the transition, especially when they were also an important part of establishing trust and showing who I am as a traveler and Couchsurfer. I really hope Couchsurfing can look into this and, if the old albums are still somewhere in the system, give longtime members a way to recover them. After years of being part of this community, it would be a shame for all those memories — and a little bit of our identity on the platform — to simply disappear.