We help you protect your couches with special couch covers from stains, scratches, wear, and tear!
Couch Skins (couchskins.com) has 123 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Racheal F.
Great customer service. Shipping take a little while particularly with all of the things that are going on in the world, however, the customer service is great. They are responsive and I stand by the product. This is my second set of Couch Skins and I would order again.
Sara S.
AWFUL EXPERIENCE!!! I spent almost $200 with this company to not even be able to use what I purchased. They have a 30 day return window, so I had been emailing with their support staff. I guess I "waited too long" to respond, because they told me the window closed, even though they had been responding and telling me I could return these AFTER the 30 days was already up. They never said in their email "yes, we can return, but only by x date" If they would've, I would've made it a priority to respond by that date! It's like they changed their mind within 7 days. My purchase is still in it's original packaging and has not even been used. What more can a company say when they don't accept returns? (I ordered in MARCH! Not even 6 months later) Basically, to me, that says they don't stand by their products. I am VERY disappointed, and I'll be telling everyone I know on social media and in real life about my experience here. Out almost $200 and still have both couch skins that I cannot use. I'd try to sell them- but at this point, it sounds like their products suck. DO NOT ORDER unless you're 10000% sure they will fit and you're going to keep them. I'd order from any other company at this point.
Barbara C.
Couch covers do not fit. Have couch and love seat that measures between three and four seat. Is to small for three seat and two big for four seat. Requesting refund but getting run around
Dennis S.
Very high quality and easy to install. However, delivery was late and I was concerned.
Rick P.
Great product but did not think it would take so long for delivery.
Evelyn M.
The order was processed in a timely manner and the color was as expected. They fit well, I wish there was a draw string to tighten them up a bit. They are a little loose and are a little wrinkly. Overall, for a non custom fit slipcover, I'm happy.
Catherine L.
So far, no one knows where my order is. There is only an AI tool to take complaints. I am hoping my order shows up. I can't even cancel my order. I am afraid I will not see them.
Kelly
Absolutely horrible. I can't even tell you how to product is. Because it never got here. The company sent the package to the wrong state. It was supposed to be delivered to California and my order was delivered to Washington. Then ignored my emails, until I had my husband reach out to them from a new email inquiring about a purchase. They of course said that this was all a big misunderstanding. That they were working on my order, yet no one communicated with me. I was given a full refund. They told me they still sent out a replacement order. Did I ever get that order? No. Was tracking provided for this order? No. So disappointing. I am just glad I got the refund. Be careful when ordering.
