Couch SkinsReviews of couchskins.com

I would not give them any stars. They are a horrible company that does not give any customer service. Your only option if you are not happy is to dispute the charge with your credit card company.

I cannot recommend this business. It took almost a month to receive our Couch Skins. I reached out to customer service several times, and I received AI generated responses. After numerous inquiries, I finally got a response that seemed to be from a human that said my order was shipped to the wrong city. I thought I was going to have to dispute the charge on my credit card. When my couch skins FINALLY arrived, they were in very thin clear plastic bags that were completely wrapped like a mummy in yellow tape. No box or actual packaging. Just tape! The tape had split open and one of the couch skins was spilling out and had gotten filthy. Also, the tape smelled absolutely horrible so all of the couch skins smelled like the tape. It was awful! I washed the couch skins several times before I could even stand to put them on the couch. Last but not least, the couch skins don’t cover the back of the cushion. So if your couch is not against the wall, it looks cheap. I do like the color and the fact that they don’t move around much on the cushions, but the negatives far outweigh the positives. I would not buy these again.

The cushions are good quality, arrived in a timely fashion.

Shipping took forever. Despite that, I am super happy with my purchase. Bought for couch longevity and animal-damage prevention.

The covers are great. Shipping takes a little longer than we’d like. Great customer service.

Updates on the order were great, the look and feel of the covers were great too. I’ve rated this as a 2 because it absolutely does not even slow down fluid transfer. I bought these based on the description. My puppy sometimes dribbles when someone new comes into house. The description led me to believe I would be able to strip the cover off before it soaks through. That is not the case. “Spills” go immediately through this material. It’s good as a dirt and wear protector, that’s it.

Experience with customer service was excellent. I did a test order for size & have ordered the rest of my selection today. Delivery arrived as advised. Quality is excellent. I have checked other suppliers but I think Couch Skins material & fit was superior.

My couch looks amazing, but the skins are thinner than I expected. My dog has already ripped one of the seat covers. It was quickly replaced, I'm just a little worried that she will end up doing to them what she's already done to my couch. I love the look & the feel of them.