costplusdrugs.comReviews of costplusdrugs.com

My experience has been pretty good, good enough that it makes me suspicious of all the super negative reviews I've seen. In short, my bill for medicine has gone from ~$140 a month, down to about $25 a month, in total, including shipping to my door. I find the website super easy to use, and refills take like a minute to put in. The one time I did have an issue (the medicine didn't allow me to refill), my doctor's office called them and was able to resolve things in about 15 minutes. The only other complaint I have is that the time between placing an order, and when it actually ships is like 1 week-- Though, once you get into a rhythm of reordering (ahead of needing it) it should be fine-- also, i will say, the time to ship has felt like its improved (maybe from 7-9 days to more like 4-6 days). I might dock it a star for this (down to 4/5), but the cost savings is just so extreme, its hard to dock the service anything. Value: 5/5 Service: 3/5 Overall, Highly recommended. Though, may want to have your doctor prescribe a few extra pills in case shipping goofs.

To echo what others have said… Great prices, as in 90% cheaper than local pharmacies for one particular medication of mine. They used to ship from Brooklyn, and the turnaround was very fast. Things have changed. Here’s a recent example: 12/6: doctor sent in a refill 12/7: cost plus emails me - the drug is out of stock! 12/11: cost plus emails me - order shipping soon! 12/18: medicine received If you have critical prescriptions that keep you alive, I suggest ordering well in advance or filling them somewhere else until cost plus figures this out.

I am a super senior who has been trying for three days to sign up. I am pretty savvy on the computer, however, this site won't let me on. I even had someone who is already signed up and we couldn't. I was told my telephone number was invalid. Tried using a different email, didn't like that. Carole Robinson

Great pricing. Delivered on time every time

Unreliable, very inconsistent processing and shipping, no customer service, not for any drug you need unless you can order a month in advance

While their prices are better, they don't ship the refills on time (ordered August 23, just got word it is arriving next week on September 19). Meanwhile, there is no support team available, no calls accepted, and you can't cancel. I had my doctor re-route my prescription to my local pharmacy, but I couldn't cancel the CostPlus order. Way too much drama to outweigh any savings. Switching back to local.

I cannot refill my prescription. The website says there are refills available, but I can't order them. There is a mistake on the account on the prescription details that changed since my last refill. I have emailed several times as directed and called the phone number provided over the course of a month. No one responds or answers the phone.

Prescription sent over a week ago and they are still filling?! On hold with customer service for over an hour and still nothing. This company is horrible and will never use them again.