Costa SunglassesReviews of costadelmar.com

I ordered a pair of reefton pros, 300.00 pair of sunglasses, 3 months the ear piece was falling off. I reached out to customer service, only to discover there's not an actual customer service. They will not honor your warranty, they will waste your time and money. Don't buy into the hype like I did.

I've been wearing nothing but Costa's for more than 15 years. The glass are top notch and they stand behind their products. If I ever have a problem, which has been rare, they take good care of me. I couldn't be more pleased with both the glasses and the company.

fog way too easy if you get out of your vehicle from the air conditioner into the sun they automatically fog up not worth $300 especially for a law enforcement that has to get out of their vehicle quickly no bueno

I submitted a warranty claim after my frame broke during normal use. My claim was initially denied because I didn’t have proof of purchase since the sunglasses were a gift. After I obtained and submitted proof from Macy’s (10/24), the reason for denial changed to “not a manufacturing defect.” I was disappointed with both the warranty process and the outcome. I’ll be buying Smith Optics from now on.

Absolute junk, I bought a set of Ballast model about 3 months ago. Both of the lenses developed stress cracks from where the screws were from either over torquing the frames, or faulty weak lenses. I brought them back and they told me to pound sand, only have a 30 day warranty. And on top of it, if I wanted to buy replacement lenses, they were on backorder. Probably from everyone else's cracking as well. Don't waste your money

Zero accountability for sub par product longevity. My latest pair of glasses purchased 2 months ago are already broke the nose pads are falling off and the frame screws are rusting. I attached my proof of purchase and they want me to pay the same price I paid for a new pair. I could understand if they were 2 years old not 2 months. Terrible service and product anymore from Costa. I am taking my business elsewhere and suggest you do too!

I have been a Costa customer for years and have had the same type of sunglasses for just as long. They are generally good sunglasses, yet they always cracked after a time, where the lens attached to the frame and nosepiece. I've never had an issue with their repairs/warranty service before this year. Now, even though I purchased a pair of sunglasses directly through Costa to replace a pair that were out of warranty, I was told that only one warranty option would apply. Namely, that the pair I replaced at full price was not covered by warranty because I had purchased my current pair as part of a warranty return. I was offered a 'discount code' but was told that I could not initiate a warranty request. So essentially I bought a pair of Costas without a warranty; however, this was never explained to me until I needed warranty service. Well, too bad; Maui Jim is my other sunglasses provider, and although they are more expensive, I've never had an issue with them, and their lenses are far superior. Sorry Costa, when you remember your customers are the reason you exist I may check you out again. Bye.

This was at one time the bench mark of quality in terms of glasses for fishing. At some point something changed. I spent over 200 on a pair of Paunch XL's and was happy to pay it. after two months of use the arm broke. Trying to contact anyone in warranty was definitely a no go. it is all AI. After submitting a service request I was sent thru the same portal and then was denied. Every correspondence has a time out feature. There customer service is a joke. Don't waste your time. These are not the same glasses they once were. There customer service is all chat and AI. The only consistent thing they have to offer is taking your money and processing an order.