Costa SunglassesReviews of costadelmar.com

Customer service was great. I love my Costa,s

Have worn Costas for 30 yrs. Never again. Tried multiple times to get repairs done only to have their website crash every single time. Made me reset my password multiple times. Then said I couldn't login. I crushed my glasses and threw them away..Forget Costas! Y'all are absolute garbage now

Excelente! Los mejores! Por eso los he recomendado,varias amistades y familiares han comprado costas

Very professional

The quality of the product has been drastically reduced. Along with this the online customer service is at best poor. I purchased 3 pair of Tuna Alleys in June 2022. All of these glasses are broken and unwearable. Two with Broken Nose frames and one cracked lens. I have made several claims, but have only experienced game playing. Very dis

I have been wearing Costa sunglasses, hats and t-shirts for many years and have been brand loyal while enjoying the look and quality of their products. However I recently purchased 2 different “trucker” hats from their website and was sent two of the same model. While attempting to return 1 hat per their instructions, it said the “item has already been returned” which blocked my ability to process a return. I tried to reach out for an explanation and the only means of doing so was through e-chat. The agent Kathrein S. had no explanation and her attempt to explain was completely nonsensical. I replied “your explanation doesn’t make sense, please clarify”. She replied “please keep the chat respectful” to which I said I was and I’m trying to understand your policy and procedures. She then replied “I am closing this chat because I’m uncomfortable with the language being used”. She disconnected without providing any help. Terrible experience, poor training, lack of knowledge and hiding behind her being “uncomfortable” instead of helping me. I was shocked. Wokeness I guess? So, no phone number option to call. Crummy return process and then abysmal and entirely frustrating chat service. My opinion of the company has been drastically altered and I will NEVER purchase or recommend COSTA product.

Perfect customer service. Helped with my purchase and another issue fast and easy.

honored the warranty as expected.