Costa SunglassesReviews of costadelmar.com

I ordered a pair of sunglasses on Friday 4/14. It is now Thursday 4/20 and my order still showing not shipped. I chatted with their customer service yesterday and was told the order was processed on Monday. During the chat with customer service, I was typing a question for the rep, while I was typing, the rep asked if I was still there and then promptly ended the conversation before I finished typing my response. I'm not impressed with this company's turn around time on orders or their customer service so far...... Just received and email, they are canceling the order because the sunglasses I ordered are on backorder. Took them 6 days to tell me. Most companies will put out of stock on products that are not available. What a joke this turned out to be. Total waste of my time. They gave me a coupon for a future order, which I will never use and deleted. Taking my business elsewhere.

My costa fames were guaranteed for life. Just broke after aprox.15 years. Now costa has been bought and not warrantied if older then 2 years. A great company and product is gone. Try Hook Sunglasses !!!!

Your product, your selection and shipping notifications and prices are very acceptable to the quality received. Always pleased.

Great service

Me atendió Ana o Hanna, representante que hablaba español, muy servicial...gracias nuevamente

This was my first experience with the COSTA purchase process and product - NO COMPLAINTS at this point of process. The online purchase was smooth with quick shipping and even a brief interactive chat session to ensure I had selected an option within my order. I've been a loyal customer to another major brand for years...the COSTA line was recommended to me by several friends and the availability of a quality polarized Lense with reader Lense built in was the key. So far, these lenses are great (Tuna Alley Readers).

Great quality sunglasses that I can count on. I appreciate the ease of use of the website and the military appreciation through Id.me. Costa, you rock.

Always a great experience when working with Costa Del Mar.