Costa SunglassesReviews of costadelmar.com

Great service

I've had 2 different Costa sunglasses the last 10 years. Yes each pair lasted 5 years, but both broke down for same reason. Where is the corrective actions at this company? So frustrating. Also trying to get a replacement or a repair is just awful. First time it was a nightmare and this time so far no help from Costa. Sent in the previous order for my replacement glasses and they just state it is not a Costa sales order...

Best customer service in the world!! Costa sunglasses are the absolute best!

The shopping was easy as I knew what I wanted. They came very fast and packaged nicely. Highly recommend.

I personally own 2 pairs and just bought a pair for my wife she couldn’t believe how she got to see what they looked like on line, I have recommended Costas to many people

I found the shopping experience very easy especially being able to compare different glasses at the same time. One of the tools I wanted to use and I thought it would have been very helpful trying to pick out a pair of glasses was the Virtual View where you use an image of your face. Unfortunately I was unable and Unwilling to use this feature because of the privacy issues. I feel if you are already paying a company for their product then they should Not use your image, likeness, biometrics Ect. In order to profit off your data. Having Not been able to use the virtual View I feel I may have selected to try a New Style of sunglasses I haven't bought. Instead I settled with a pair I have previously owned. Another changed I would recommend making is having an Icon in the menu window like Apperal, Eyewear, Sunglasses for just Lenses making it Easier to find Replacement Lenses without having to make a profile and signing in. Overall my experience was good

Fue fácil ver los modelos de gafas deseados explica todo con claridad y precisión envío rápido y los precios legibles y bien explicado.

Customer service is terrible now at Costa. Repairs and warranty claims used to be as easy as picking up the phone and making one phone call. Now you have to use a third-party, which in my case completely botched my warranty claim. I miss the old Costa customer service. I will be moving on to a new sunglasses brand. Paying a premium for sunglasses is no longer justifiable with Costa.