CosmonovaReviews of cosmonova.org

Poor customer service. I would like to change the method to "Last minunte gift" and tried to contact with their customer service, there were nobody responds even I called the phone number. Their cancellation and refund policy is like a trap, if the customer want to make something change they will never respond back with in a hour which past they time limitation already!!!!!!!!!

I was very panicked because I entered some wrong info when I ordered. However; I contacted Cosmonova and the customer service dept. walked me through how to track my package and I was able to find it. It was delivered to the right place and it was awesome and beautiful!! I love it!! Thank you!!

I had a great experience with this company. The delivery was quick, and the contents were incredibly high quality. My only gripe is that I named a binary star and the certificate doesn't reflect that, either through proper grammar or through it being directly mentioned. Other than that though I love it!

I placed an order 3 weeks ago. It was led Star Map gift pack, not cheap but I wanted to gift my husband something special for our 10th anniversary. To say I was surprised would me an understatement. It's gorgeous. I've never seen such wonderful and so deep gift before.

Hey! My name is Alan, and I am working for the neonsignature.com company. Lately, we have ordered ten premium certificates for each worker in our team, and it's a fantastic way to say thank you to your coworkers. We've asked customer support to have the stars in the same constellation. They were so quick. We've received the order in 5 days.

If I could rate this lower I would. Worst experience of my life customer service everything I've paid 15 plus dollars on top of my original order and still haven't received anything I've went through issues with the US postal office and everything. On top of that the customer service was not nice emails back and forth I asked them repeatedly to help me they said they were there and willing to help no matter what and it would seem to be an inconvenience. I went with a different company and receive my order within 7 days. I ordered from this company in May and have nothing.

I purchased from cosmonova instead of any other company due to the research, customer reviews, and feedback. I couldn't be happier. This was a gift for my sister and she loved it..she thought I paid a fortune for this..and well she can just believe that. Reliable and upfront you can't go wrong..stop your search and trust naming your star from cosmonova. You won't be disappointed. I plan on using them again, my fiancé just passed and I couldn't think of a better gift for his family. Thank you!

It's a great experience 😊 I've ordered a premium package and it came in just 3 days. The star certificate was wooden in a crafted box. That's not the first time I am buying a star for a present. But with this new option, I've enjoyed. Soon it's my daughter birthday and I'll send you a photo guys. Thanks