CosmodyReviews of cosmody.com

Worst company I have ever dealt with. I ordered 2 boards for my Grandchildren for Christmas. I placed the order on 11/23 and did not receive them until 11/24. I attempted to cancel the order because I was afraid that they would not arrive in time. I was told I could not cancel because they were in transit. I purchased an extra set of pens, which did not come at all. When I reached out to let them know, they asked for pictures of the packages. They were given as gifts to children on Christmas Morning. Needless to say, I did not have pictures! I was told that there is nothing they can do to help me.

Cosmody is a horrible company to buy from. I ordered 3 Led drawing boards for my grandkids and I tried to cancel the order the following day as no information of delivery time or confirmation of payment was received once the money was deducted from my credit card. I was informed the order can't be cancelled as it was already in process and I have to wait until items arrived and return them. One of the Led drawing screens was a very small size that the one I paid for and if I wanted to return it, I have to paid in full the return back to China and go thru customs. It was not worth it and feel that it was a scam. I just lost my money. I found the same Led screens even bigger and cheaper in AMAZON.

I ordered the product on Dec 8th and it said it would arrive before Christmas. It’s January 8th and I still don’t have the product. It never got shipped 3 weeks later and it’s been sitting now somewhere for a week. Never trust this company, I should’ve checked the reviews. When I contacted costumer service with the email they provided it says cannot be found. What a scam

I bought the led bpard as christmas gift for my daughter. It is cheap quality and is not worth the high cost of the item. Same stuff is available on amazon and temu at a fraction of the cost.

Have not received my order. I can't get anyone to respond to me either. All I want is my money back now. It has been 3 weeks. I will never order from SP Cosmody.Shop again. Rated 1 but needed a 0.

What a damn JOKE!! PRODUCT DELIVERED IS NOT AS ADVERTISED. MISSING PIECES!!! I WANT A FULL REFUND IMMEDIATELY!!! THIS COMPANY SCAMS

I ordered this as a gift for my granddaughter for Christmas . It is very poorly made and can not be charged to make it portable it has to be plugged in at all times. After her being underwhelmed I attempted to start a return. The site states that they are committed to satisfaction and offer a hassle free 30 day return policy!! That is completely false . This was their response : Please note that, as per our policy, customers are responsible for the cost of return shipping, and we do not provide prepaid return labels. Depending on the shipping location and package size, the cost can sometimes be higher than the items value. They offered me a 20% refund that added up to $9.00 on a $45.00 board. Beware and AVOID this company !

Cosmody is a horrible company to buy from. If I could give ZERO stars, I would. The lumiboard I ordered my grandson for Christmas arrived damaged. I requested a refund as their “hassle-free” return policy says, but instead I am being sent another lumiboard. I don’t want this piece of garbage. It is not Rechargable, you are tethered to a very short cord to use it, which has a poor connection and the light turns off. The board does not come with instructions or colouring page templates and only 7 markers. It is NOT worth $50 US. Other boards for far less money are better. Wish I had checked out Amazon options. The fake reviews are misleading. Do not buy anything from Cosmody.