CosmodyReviews of cosmody.com

This product is cheaply made and massively overpriced, even when purchased on sale, which was an enormous disappointment. It also arrived 2 weeks later than expected, as per the shipping estimated from Cosmody's website. Due to the delayed shipment and poor quality of the product, I reached out to customer service to initiate a return, only to find out I would have to ship the product from the US to Australia, which came out to approximately the same price as the product! It's ridiculous that customers are not told WHERE they will be shipping to if they want to return your cheap, overpriced product, until after contacting customer service to initiate a return. Your company should clearly state their address on the website. But I guess shame on me for doing business with a shady Temu drop-ship company.

Ordered a lighted drawing board; long delivery Tim and arrived damaged. Company did not reply to website contact us messages, emails bounced back as undeliverable and could not find a phone #. Filed charge back. Don't recommend this company.

Absolutely crap service, hints of scamming network. If you don’t like the product and try to return. Brief replies and then you get ghosted! Promises of a refund but 6 months and still waiting. Company operates in US/CAD currencies so be careful, does not say that when placing an order until you get billing. Can buy from Temu at a tenth of the price with a delivery guarantee. Oh yes the company is based in China. Facebook and other social media platforms should not be allowing these companies to operate on their sites, but hey advertising pays even if it’s shite

Poor quality product. Arrived broken. Cannot get a response from customer service.

Base that holds the screen is very light and unsteady. Screen is extremely hard to clean, constantly getting fingerprints all over the screen. Cloths are useless. Colors were bright. If it clamped into a base it wouldn't have felt so fragile. My 7YO grandson was careful and had it fall, so anyone younger would have frustration.

This took a very long time to arrive (roughly 3 months) so it didn't arrive for Christmas and when it did arrive, the cable was broken with no way of attaching it to the board so we haven't been able to get it working. I've emailed the company multiple times the first to request an update on arrival which they did send a delivery tracker link but this link only worked once, the second time following up again on delivery was ignored, and my emails informing them the product was faulty also ignored. It's no doubt a massive scam.

I ordered gifts for Christmas never received. When contacted they told me it was delivered. Never received, sent emails back and forth. Sent a non received form they sent me sent four times to the support email center they are telling me never received. An associate named Marylin knows nothing. I am in the process of getting in touch with the Attorney general and the financial institution how I paid for items. I even took the pkg protection plan and they are mute hoping I will get disgusted. I’m not. I wouldn’t purchase from this China backed company scammer. Terrible customer service and horrific results from an unprofessional outlet. Again CAUTION NEVER ORDER FROM COSMODY.

Horrible. I ordered 2 LED boards on 12/3/25, I still don’t have my order and when I track it, it states “LOSS.” I’ve emailed them two times with no response. I am so over these Chinese continues ripping us off. I am never ordering off of Instagram again. Instagram should never let these companies advertise. I’ve been burned twice now all in the same month.