CosmeticrxReviews of cosmeticrx.com

Customer service is HORRIBLE!!!! I will be canceling after my first round! NO one ever returns emails or messages on your message board! HIGHLY disappointed - since they came recommended :(

Its been a month I can not get in touch with anyone. They're so unprofessional will never get anything here

I have been a customer with Cosmeticrx for over 5 years without any issues. Yes, they're slow to respond to emails. But, when they do, you receive a notification via email. You can call them and speak with a live person. May have to wait a bit, but you will speak to a live person. Keep on top of your Rx and order and be the boss of your own health. They have authentic products, genuine medical staff and affordable pricing. I order Latisse and Semaglutide from them without any issues for a long time.

Notice the titles of 5 ⭐ reviews ALL say " great customer service"? These are LIES/ bogus reviews!!!! The 1 ⭐ reviews are correct!!!!! Horrible customer service* actually NO customer service. They don't tell u in the Groupon you need labs sent in order to receive semiglutide. They don't responded EXCEPT to tell you that! I ordered OVER 2 WEEKS AGO, still waiting.... Very maddening***DONT ORDER FROM THEM!!!.

I bought a month of their glp1 meds on groupon but they failed to mention there would be $150 additional testing fees. I don't have a car but I noticed Quest labs offers in home testing kits. I asked CosmeticRX if I can order the tests online, do them at home, and submit them. I asked 5 times and they will not answer me. They also have an app that is not an app. It is just a website and a chat box. So if you want communication there are no emails. There is no way to reach a human. You just have to keep going to their site over and over and over and over hoping that MAYBE you got a response. Only to find of course that the responses are not helpful bc they won't answer your questions. I wish I had never spent my money on this. Now I am out the money, several months of my time, and still have no weightloss medicine. The stress has caused me to GAIN 15 lbs! Angry!!!!!!!!!!!!!

So far the customer service has been excellent. I’m looking forward to using the products.

This is a scam!!!! Don't give them money. They will take it then no product! I have spent the last 3 days calling emailing and no one helps. If they have your credit card. You are out of luck!

Scammers. I ordered this through groupon and never got my product months later.