CosmeticrxReviews of cosmeticrx.com

I completed the consultation and it was a great experience! Melissa was able to help me with my order and it shipped same day.

Amazing experience! Very easy . Would do again.

I had a pleasure speaking to Melissa this morning. She provided great customer service. She was able to get my question resolved swiftly. Will definitely recommend cosmeticrx to family and friends.

This website saved me, I been struggling in the gym and with hunger pains. I was able to get the help I needed to complete my goal.

This is my first time using CosmeticRX.com it has been a very easy process. Within minutes of placing my order, I received a phone call to verify my order and provide shipping details.

On April 6, 2025, I purchased a Groupon promotion for tirzepatide injections (Cosmetics RX), valued at $96.00. The terms of this promotion stipulated that I was only responsible for a $29.99 shipping fee for the medication. On May 16, 2025, I proceeded to redeem the promotional code and complete my order. During this transaction, the only charge displayed and confirmed to me was the $29.99 prescription shipping fee. However, upon reviewing my bank statement, I discovered an unauthorized charge of $299.00 from your company. When I contacted your customer service, I was informed that the promotional code had supposedly not been applied during the transaction. This explanation is demonstrably false, as I would have immediately noticed a $299.00 charge if it had been presented to me at the time of purchase. My bank statement clearly shows an initial charge for the correct shipping fee, followed by the erroneous $299.00. Furthermore, during a subsequent phone call, an agent informed me that my Groupon promotion could no longer be honored because I was now considered an "existing customer." This is a circular and unacceptable argument. I became an "existing customer" solely as a result of attempting to redeem this specific promotional code and resolve the initial processing error. Your company is attempting to invalidate a valid promotion based on an issue that arose directly from your system's failure to process the initial transaction correctly. This constitutes a breach of the promotional terms and deceptive billing practices. I have already initiated a complaint with Groupon. I demand a full refund of the unauthorized $299.00 charge. If this matter is not resolved promptly and to my satisfaction, I will proceed with formal complaints to all relevant consumer protection agencies, including the Better Business Bureau, and will explore all available legal remedies.

Truly HORRIBLE! they just stopped responding to me and hanging up on my calls that were on hold for 20 min. This is not a legitimate company they take your money and ghost you. No response to my emails or online messages from anyone on their end. This is theft and I’m taking action.

If you buy the Groupon, just know you’ll be automatically signed up for an auto ship moving forward. My dosage was all wrong and it’s so hard to get in touch via phone. They don’t respond to messages on the dashboard. This whole process was not explained to me and I’m paying way too much for something not even working. I called and asked to speak to a manager, and was told they may or may not respond! Really?! Don’t recommend it. Go with company that has better communication and product.