CosmeticrxReviews of cosmeticrx.com

I ordered with a Groupon in March, had no issues, received my order and everything was great. Waited until the end of April, reached out on chat because I should have had a tracking number or date. They said I wasn't due until may... Mind you, this is a monthly program, so what happened to April? When I inquired they said my order processed on 4/25, mind you, no tracking number, no email, nothing. Was told on 5/8 that they were looking into it, they would respond in 24 hours... It is now 4 days later (5/12) and still no answer. I have screenshots and have sent an email, to no avail. Terrible customer service.

Terrible Customer Service dont spend your money here...they never answer i made an order on April 30th today is May 11 still waiting for a tracking number and no-one is answering on chat or via email

I connected with cosmeticrx via a Groupon for Tirzepatide, in Dec 2025. My experience with them has been flawless and wonderful. They answer messages quickly and effectively. My orders have all arrived on time and still cold. I live in South Texas, so shipping is very important. The price is fantastic too. I'll never go anywhere else. Thanks so much cosmeticrx! Brenda Sue Olson

Ive had a great experience with Melissa from this company. I was having issues processing my order and she took the time to call me and help walk me through the process.Im not tech savvy and she was really patient with me! I got my order real fast after that.

Melisa was very helpful and friendly.

Melissa was fantastic!! She was friendly and very helpful.

The entire process- from the initial consultation, to the prescription and shipping was a fast and professional experience. I had an issue with one of my orders but as soon as I reached out to them, they resolved it both quickly and to my satisfaction. I will keep using their services. Thanks.

Got helped by Melissa and she took care of me wonderfully. She totally made my day.