Debbie S.
No Allowance for Cancellation or total Refund
I ordered a 20 oz Canteen Sport water bottle. Right after order my daughter found th exact bottle I wanted. I immediately emailed Corkcicle and requested they stop order. They informed me they never cancel an order. I could receive it and pay shipping; however, they didn't tell me I could only return the bottle. I had ordered what I thought was a different lid but exactly like one that came with bottle. I also got their "surprise" gift. Neither the extra lid nor "surprise" gift were returnable but they only tell you in a return paragraph not next to the extra items I ordered. Also the shipping cost is expensive due to a fee for restocking fee. I have emailed and called the company begging them to give me a break but they stand on their return paragraph. I hate this company. I have spent $57 on items I don't want and the extra lid I thought was one that you pop open and can shut and lock. I will go back to Yeti and Amazon. I hope the company goes under



