I purchased a number of pieces, including the coffee mug, the drink cup, and the wine cup. Multiple pieces. I got the ceramic interior. Do not put in dishwasher as the paint falls off and the piece looks awful. What is the point of having a coffee mug that’s supposed to be a convenience when you have to hand wash everything. I would never buy this product again. I found that the other factors like retaining heat or keeping it cool worked well. it’s the aesthetics that create a negative impression of the brand and their products. I get irritated each time is use them but they were expensive which means I get pissed off every day.
KK
Kiki K.
I don’t even want to give them one…
I don’t even want to give them one star. The customer service is terrible. I haven’t tried my product yet. I’m so disgusted with the company. I tried to cancel my order before it was fulfilled because their Tik Tok store had it much cheaper. The lady told me they couldn’t communicate with the warehouse. I could just return it when I received it. Also they would not match the price they offered on another site. I waited for it to arrive. I started my return only to find out they would not give me back the shipping plus they would charge me a handling fee, non of which was mentioned in the email to just return it when it arrived! So of my$43, I would only receive 19.98 of I sent it back. So I emailed them again, this time I got a response email that they are very busy and will get to me soon. I waited three business days, no response. The I emailed again saying that it was terrible customer service, stop no responding days later!
DI
Disappointed
The color of the cup was not in any way…
The color of the cup was not in any way the color on the website. I started a return but have of the return is taken out for a handling fee.
I will never order anything from this site again.
MK
megan K.
No product, no response or refund.
Wish I had looked here first. Have products from Corcikle i bought in america and product is great, ordered another cup, didnt arrive, and no correspondence from them, had to claim credit card. Do not order from website.
AN
ANC
Liked at first but the paint starts peeling
TL;DR: Not worth it. Liked their mug at first, but the paint starts coming off even when hand-washed.
- Pro: Pretty at first, insulated pretty well
- Con: The surface paint starts bubbling up (not scratched) and starts peeling
- They delete negative reviews (inflated positive rating)
I bought their Pure Taste Mug with ceramic coating for my husband, who wanted an insulated mug. He liked it at first; it kept his coffee warm. I even bought another one for myself, so we had 2. Then the paint started bubbling on the handle a few months in. Then it started peeling. The product was supposed to be dishwasher-safe, but we always hand-washed it. Didn't even use it everyday or more than once a day; never took it out of the house. It just went from the kitchen to the adjacent WFH office. It was gently handled--I'd even say babied. That didn't stop the peeling.
For the first mug the company provided a replacement under their 1-year warranty. I recently contacted them about basically the same issue, and now they say it's not covered under the warranty because the damage was "normal wear and tear."
I've never had this happen to any of the mugs or bottles I own, even after 5-10 years of use. When the paint starts bubbling (it wasn't even exposed to hot water since it wasn't put in a dishwasher and this is on the outside), that has to do with poor manufacturing, not "normal wear and tear." But the company is no longer standing behind their product.
Now all of our mugs have peeled paint. This is not unique to us, because I found another review saying it started peeling within a month. I tried posting a review, but that didn't appear on the site.
I started writing this review with 2 stars considering the previous experience of getting a replacement, but deleting negative reviews is a huge pet peeve for me, so I'd now have to say 1 star. Not an honest company.
[EDIT: After some back-and-forth (me complaining), they did issue me a gift code. Upping to 2 stars.]
JT
Jay T.
Do not recommend this.
Initially I liked the mug (with the handle). I used it every day for either coffee or tea.
The first issue I noticed was that the clear sealant as well as the lid started getting a stain that I just couldn’t clean. Kind of gross. Then the outside finish started to peel. I didn’t want to consume this material, so I finally just threw the cup away. I considered a new one, but since these issues haven’t been resolved based on many reviews, I decided to forget this product.
ND
Neil D.
No reply to repeated contact re items not arriving
Ordered over £50 of cups. They did not arrive. Contacted them 3 times over 6 weeks. No reply
EV
Evan
Avoid Corkcicle Cups at all costs as…
Avoid Corkcicle Cups at all costs as they use sketchy plastic for their lids. They plastic is porous and absorbs detergent flavors and is apparently an ideal surface for growing mold. I have two cups that only ever had water in them and they are both ruined by mold-infused lids that will not come clean after multiple attempts.