CORKCICLEReviews of corkcicle.com

I ordered a mug and a sports canteen. I never received them and when I contacted customer service, I was told because I didn’t buy their shipping insurance and there was nothing they could do. I paid $89.00 for these products. So they’re willing to lose their customers and receive bad reviews instead of making this right. Shame on them. I will NEVER purchase another Corkcicle product ever again!

They don’t protect your security. I ordered a tumbler and in the emailed receipt was a scam ad with all the information of my order with an added “claim your $25 rebate”- I thought it was legit because the scam had all my personal information and order amount so I clicked on it and was charged $25 and signed up for shipments free “membership “- had to cancel my credit card and replace it. What a mess. I don’t trust Corkcicle. They lost me as a customer.

Abysmal. I regret that Trustpilot made me give a minimum of one star. I spent around $100 for two cups as gifts, and was embarrassed to give them. They were supposed to be Harry Potter themed, but the printing on the outside was such poor quality that you couldn’t even tell what it was. NEVER will I purchase anything from them again.

Don’t waste your money the durability is not what it should be for the money and the customer service is worse. I tried one and gave them the opportunity to make it right they chose not to exchange.

I purchased an attractive 20oz canteen which I’ve used daily for nearly 22 months. I hand wash it and dry it as suggested. Then just recently the plastic lid cracked off at the hinge. I asked for a replacement but was told it was out of warranty. Lid replacement with shipping is $25! I already spent $40 buying the canteen. I thought it was expensive but hoped it was a solid product that would last for years. Sad to learn otherwise. They claim their products are designed for sustainability but something that ends in a landfill after less than 2 years is not ecologically sound. So disappointed.

I ordered 2 cafe cups from Corkcicle. I used the cup a couple times before it was leaking water. I wrote to the company and they said it was designed to allow water to enter between the walls of the cup through a hole in the bottom. The “instructions” say to dry the inside and turn the cup over to allow the water to flow out of the small hole in the bottom. I said I felt this was a design flaw and would like a refund. They flat out said no refund would be made because I had used the product and it was not a manufacturing flaw. Buyer beware this company doesn’t care about making it’s customers satisfied.

I ordered a particular pattern for my daughter's birthday and they sent me a completely different one. I received it too late to change for her birthday. Their response was " we ran out of that pattern, oh well, you can return it". Too late for the birthday present!

Awful online shopping experience with Corkcicle.com. Never received my tumblers. They said I refused a $1.50 tracking opt in. I don’t recall any such option during checkout. And didn’t see this when I tried the site to check. They said file a claim with UPS; well UPS says they use UPS mail innovations (via USPS) so you can’t file a claim. Went back to customer service about not being able to file a claim with UPS as they suggested and they didn’t reply. The tracking is also questionable as it says the package was in Boston and then in Maryland 10 minutes later? And no photo of delivery. They claim it was delivered which now I don’t believe at all. Just want my money back that they outright took. Stay away from this unprofessional brand. Horrid business practice.