Corebridge FinancialReviews of corebridgefinancial.com

We have been dealing with Corebridge Financial for over a year on a deceased beneficiary claim, and it has been an endless runaround from start to finish. It honestly feels like the right hand has no idea what the left hand is doing. We have spent months submitting the same documents over and over, only to receive new requests for documents that had already been provided. Most recently, they requested an affidavit that wasn't even necessary because they confused which sibling was the executor of the estate. Communication is another major issue. They rarely provide updates, so it's entirely up to you to keep calling to find out what's happening. Even then, the information you receive depends on which representative you speak with, as they don't appear to be trained consistently. After our latest call, we're hoping everything has finally been clarified and the claim can be completed. Unfortunately, after more than a year of delays, repeated mistakes, and poor communication, I don't have much confidence that this will actually be the end of it. If you're considering doing business with Corebridge Financial, be prepared for an unnecessarily frustrating and exhausting claims process.

training of the product

My great experiences was a hardworking groups for Sales. Everyone are cheering in every customers gotten. Everyone has a goals and qoutas as we can. The more Clients , the more celebrations. Everybody are exciting to do the business which is encouraging everyone.

Excellent service and Excellent Financial Guidance Professional & Trustworthy Service

My grandmother passed away 9/11/2025. We started the process to obtain a date of death statement (needed for estate return) and a 1099 (to file 2025 taxes) 9/25/2025. We keep getting the run around - feels like a hamster wheel nightmare. Now we’ve had to file extensions for both tax returns. Again we aren’t even trying to take the money out. Just trying to get paperwork or access. Now we’ve spent countless money using our estate lawyer to help process to no avail. As well as penalties on taxes for delay. Do NOT use this company.

If you have money with this company that you wish your beneficiaries to receive PLEASE set up a separate account to which your beneficiaries can actually have access. This company will take months to pay out accounts to death beneficiaries, and in the meantime your loved ones who are dealing with loss and mourning will get the pleasure of hours long phone calls going in circles and providing and re-providing the same information. Make sure your beneficiaries know the date you opened the account. The amount of information that has been requested is mind boggling and you have to call every day or every other day to check on the status because no one will contact you if there is a problem with your paperwork. At this rate the beneficiary will need a beneficiary because it feels like this account is never going to pay out. Why do beneficiaries need to provide both eft information and also a voided check? What is the purpose of requiring a voided check? Why do they need to provide this information both with the death paperwork and AGAIN when requesting the payout? Why does is require being on the phone for hours to find out this information is needed? Maybe the company can answer here because no customer service reps seem to know the answer. The website and technology really needs to be updated so the process is not so cumbersome and dependent on waiting on hold on the phone for hours on end. But that would involve people actually getting their money so I suppose the company has no interest in that. (The “date of experience” field for this review is laughable, it needs a whole range to cover the months of phone calls, paperwork mailed, faxed and emailed)

Horrendous customer service. No one can do the simplest tasks or answer questions. Over 10 business days to receive requested info for adding one line to a previous request. After six weeks of dealing with them on the same policies, I think it would be more beneficial for me to just bang my head on a wall. It would probably hurt less than dealing with Corebridge.

Super smooth