Corebridge FinancialReviews of corebridgefinancial.com

I had filed to surrender my policy on 4/14/24 and it says 7 to 10 days. Well come tomorrow it will be a month. Just keeping getting the run around from this company. It is the worst. If I could I would rate them a 0.

Worst financial company I have ever dealt with. They have a very small amount of a retirement account that was set up decades ago by a former employer. I have been trying for 2 months now to get them to close the account and send me my money. I spent 16 minutes on the phone before I could talk to a human. Only to learn that the documentation that they requested and I completed including all notarized signatures 2 months ago (I sent it to them because they said I had to send it back to them) has not even been processed because "I" am supposed to get the plan administrator's signature? ME? But you hold the funds from the plan? I work with Nationwide, Fidelity, Vanguard....I will never use this company nor will I recommend them. Additionally, I will file a complaint with the BBB.

If I could give this company a -10 star I would. Worst customer service you will ever receive while they are glad to hold your money hostage. FA doesn't return calls or email. 800 number will not help. They will send you right back the FA that doesn't return calls or emails.

this company is full of it! They tried to say my trust account wasn't old enough but it's a year old!!! They have terrible customer service and they keep saying that they can't do anything that same day they can't make a call to fix even though you work for said company. I really wish my parents did not use this company!

We have submitted a request for a distribution from my wife's 403b and have received no response. Have called the 800 number multiple times only to be told they have submitted the request. Still haven't received any money. We tried years ago to transfer it to an IRA and finally gave up then but now we need the money. I used Fidelity for my 401k and had my money within a week. Don't ever use Corebridge Financial as they are terrible!

Unresponsive with death claims for a lengthy time period, then wanted documents that they were sent previously (and acknowledged at the time). I guess its just a way to hang on to other people's money longer. Very poor service, won't deal with them again.

I will advise people to avoid Corbridge at all cost. The customer service department is unreliable and provides incorrect information.

Outrageous. Months after I notified Corebridge of my mothers death and made follow up calls, and I have yet to receive a Death Claims packet. Instead I get a letter months later says her estate owes them money. When the bank was notified of her death they locked her account and monthly payments are returned. They owe us money and still no claims packet. I intend to file a complaint with the SEC and our state insurance commissioner. Customer support is ineffectual. They only visit more stress and grief upon an already grieving family.