Blessed S.
Late shipment
My name is not Kay. I ordered 2 cases and expected them to be shipped as one order in the same box but you split the order and I have not received the second case. If the issue was about the colour that I ordered not being available in Canada someone should have reached out to me and discussed another colour option.
Response from Cooper CasesJan 3, 2022
Thanks for sharing your comments with our community. Your order was fulfilled from our Canada warehouse (both items). Unfortunately, this is a very difficult season when it comes to logistics. One of your items was delivered 3 days after your order, and the other is still in transit. We use Amazon fulfillment services to ship to our customer locally. Amazon has different warehouse to be able to fulfill orders based on availability and location, this process is automatic. We will reach out to you directly via email, and send the tracking information for the second package. We sincerely hope for your understanding. Tablet2Cases Team




