Arthur D P.
The camera side of the case does not fit correctly.
The camera side of the

Our mission is to extend the life of tablets by providing quality protective cases at fair prices. We emphasize functionality in our product line so that tablet owners can use devices in more ways and more places – whether on the beach, in the car, outdoors, at home or in the office. At Cooper Cases, we make customer satisfaction our #1 goal, attending to individual customer needs as quickly as possible. Our hands-on approach is based on delivering satisfaction to all clients.
Cooper Cases (coopercases.com) has 429 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 13 reviews with 2 stars · Clear filters
Arthur D P.
The camera side of the
Mari A.
My order was confirmed, but the next day it was canceled because of no stock. No information whether there would be more stock at some point, i.e., if I should try to order again later. At least the money was refunded quickly.
matt
placed order. waited a few weeks and never received item. contacted support twice. second time a rep got back to me a few days later. my order was "hung up" in the system and they no longer had my item in stock so they refunded me my money.
Steph
I had ordered and paid for express delivery. My product did not arrive in the window expected. Then about 5 days later I recieved a message that they had noticed that the product ordered had been damaged as it left the warehouse. This was far too late. It should have left the warehouse at least 5 days earlier and I should have been informed of a problem at that time, so I could have made another arrangement. As it was I could not order a different product in time for the event I had planned. Though I did have communication through email with Cooper Cases and they were pleasant in their response and gave me a full refund. I felt it would have been more helpful had they informed me sooner of a problem.
Natasha N.
Works great for about 2 months. My second one and keys have stopped working just like before.
Response from Cooper CasesSep 22, 2021
Hello Natasha, Thank you for your feedback. We are sorry to know that the second keyboard case has stopped working. Your peace of mind is our main priority. We sent you a message to your email, however, we have not heard from you. Kindly check your email, and I look forward to your reply. Best regards, Rafhael Tablet2Cases
Russell A.
The case seems nice but the Apple pencil doesn't charge in its holder and the strap let go at the sewing area and fell to the ground. Luckily the case did protect it.
Response from Cooper CasesJun 19, 2020
Hello Russell, Thank you for the product review. Halleluiah to the dedicated custom design and its reinforced, single piece silicon - it saved the life of your iPad Pro 11. This is precisely our main goal here in Cooper Cases! The pencil compartment of the rugged case is for Apple pencil 2nd generation. I am curious as to why this happened. Could it be that you have a different pencil model? Your peace of mind is our top priority, so I am writing to you directly to investigate further and see what went wrong to the compartment and the sling strap. Looking forward to hearing back from you. Best regards, Erma Head of Support - Cooper Cases
Pas B.
Not a perfect fit. Cell phone loose inside.
Sherry S.
The magnetic keyboard doesn't hold and falls out whenever opened. The tablet sits crooked in holders and the strap that holds case closed is always in the way.
Response from Cooper CasesSep 22, 2017
Hello Sherry, I appreciate your feedback. Please accept my apologies for what happened with your order. Unfortunately, it appears that the item you received is defective. Our products undergo intense quality control but unfortunately, due to the large amount of items, these items can slip through on rare occasions. I reached out to you on 15th September to see if you would prefer a full refund or brand new replacement. Unfortunately, as of yet I have not heard back from you but the offer will remain. I look forward to hearing back from you soon so we can resolve this issue at the earliest opportunity. Best Regards, Curtis Cooper Cases