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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Jose A.
Apr 20, 2023
Right frame mount was loose
Right frame mount was loose
Report
German R.
Apr 20, 2023
Excelente calidad muy buen servicio al…
Excelente calidad muy buen servicio al cliente
Report
Patricia S.
Apr 20, 2023
Promised delivery time could be…
Promised delivery time could be attended. Original sunglass as promised (I have to confess that I was afraid because of good price offer).
Report
Kalil H.
Apr 20, 2023
I am still waiting for delivery
I am still waiting for delivery
Report
William L.
Apr 20, 2023
Simple
Simple, fast and priced right.
Report
April C.
Apr 20, 2023
Order was perfect
Order was perfect! The glasses were just as ordered and arrived in a few days, packaged to avoid any damage.
Report
Jane S.
Apr 19, 2023
Don’t hesitate doing business with Cool Frames
When I ordered the frames I was told they would need to order the frames from the company and it would be 2 to 3 weeks. The frames came on time and mailed to me. Cool Frames communication was kept me informed. Do business with them, you won’t be disappointed.
Report
Odiri O.
Apr 19, 2023
I’m so overwhelmed… happy happy happy
I’m so overwhelmed… happy happy happy. These glasses retailed for &490 excluding tax without my prescription in store. I did not pay more than $300 with my prescription from the site. The turn around time from order to receiving was faster than most company’s which I was very happy about.
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