Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Waiting
Haven’t received my glasses yet that I’ve been trying to get for three months. Submitted my information three separate times, only to find that the next time I called about it, the information was lost. They are friendly enough and prompt enough, but don’t seem to have it together to make an order.
Cathy
Really happy to find that CoolFrames had my favourite pair of frames that were no longer available in Australia. Very easy process to order, sizing well explained and exactly what I wanted. Perfect fit!
Derek G.
Excellent buyer experience with very helpful staff. A 5 star rating is fully deserved.
Nick
Very slow shipping. No indication products that aren't in stock and will be shipped from overseas until after you purchase.
Frank E.
Orderd frames paid for two day shipping,turned out to be about 9 days ,reached out to company and had a response and reason which was satisfactory
Sarah
Loved the tracking and a great product. Only improvement would be to tell australiancustomers that once their parcel has arrived in aus they can use the same tracking number to track australia post.
Jeannette R.
Excellent-Came quickly and were just what I needed.
michele F.
Best of the best ordered 5 glasses so far excellent service...