Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Katrina S.
It was an awesome experience and I’ll use cool frames again!
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for your patronage with us! We are very glad to hear you had a great experience and we hope you enjoy your new frames!
Teddi
I love the Tory Burch sunglasses but they seem not as sturdy as the same style I had for 4 years which were the BEST! They fell off me while we were boating and I reached over the side to pick up a line!!!! These are Good though and thank you
Response from Cool FramesMay 17, 2019
Thank you very much for your patronage with us! As authorized retailers with Tory Burch, we do get our inventory directly from their manufacturer, and as such it may be possible that the frames are slightly different in terms of production over 4 years. As an aside, your frames are also covered for a 1 year warranty against manufacturer's defects. Please feel free to reach out to us if you ever have any additional questions/concerns. Thanks again, Anthony 1-888-293-4755
Lucio A.
Nice frame , hard to find Armani frames
Response from Cool FramesMay 17, 2019
We're very glad to hear we were able to get the frames you had wanted. Thank you very much for your patronage with us!
Gregory S.
Good product. Fast shipping to Canada.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback! We are glad to hear that you are enjoying your product and the shipment speed was to your satisfaction. Please feel free to reach out to us if you ever have any additional questions or concerns. 1-888-293-4755 Anthony
tosha B.
Its been almost 30 days. Nobody will help everyone says they will be shipped tomorrow.
Response from Cool FramesMay 16, 2019
Thank you for your patronage with us. After reviewing your order, it seems that your prescription that you had entered for us was for your contacts (and it was an very high prescription) that was extremely difficult to manufacturer with our laboratory. Please reach out to us directly to confirm your eyeglasses prescription as per your optometrist.
brigette A.
I’ve just received my third pair of glasses from this company. You cannot beat their unique selection, on line cost estimator when you apply insurance or the timely, friendly customer service. They’ve also recently added an online order tracker. I have a very complex prescription and the quality of their lenses keep my glasses from looking/feeling too heavy. I’m super happy with my purchases and refer my friends and colleagues who have EyeMed insurance to this site!
Response from Cool FramesMay 16, 2019
We are very happy to hear that you're enjoying your new glasses! Thank you for being a great customer with us over the years. We appreciate your feedback with us and please feel free to reach out to us any time if you have any additional questions or concerns.
Bob L.
I had doubts about pricing and quality. I'm delighted to pass along to all, that these glasses are identical to those I paid 50% more for through my optometrist. I personally still believe that frames are way over priced across the industry, but CoolFrames were competitive to other online stores. Iwe could just get the prescriptions more easily.
Response from Cool FramesMay 16, 2019
We are very glad to hear that you are enjoying your frames, and that we were able to be competitively priced. We greatly appreciate your feedback, and thank you again for your patronage with us!
Customer Sue P, Bucks County, PA, U.
First time trying anything like this but very glad I did. A friend of mine had just purchased glasses from a local store and after trying her pair on, I found I really liked the look and fit. Found the exact pair at CoolFrames.com. Took them to my optometrist and my RX filled. Now I have glasses that I actually really like at a significant cost savings. The turnaround time after ordering was only a few days. Definitely intend to use this site again..