Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Phillip H.
They are magnificent frames
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you like your frames and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Pcsc
Very fast delivery with updates along the way. Ordered frames only. Product is exactly as described and at half the price of the optical shop.
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our services and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Anthony M.
Love the Oakleys we bought at half the price that the doctors office wanted to charge!
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and enjoyed our prices. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
peter C.
Very happy with CoolFrames. Informed shipping was quick and the frame was as described. Thanks so much.
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Anne R.
Cool Frames had the exact frames I wanted and sent them to me in record time! Cool Frames is the BEST!
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Kiez
Terrible! I purchase frames and requested a tracking number - no response. Frames arrived damaged and having sent multiple emails and tried to call (always closed despite calling during required hours) no response. Do not order through them. I’ve lost my money now and have no usuable frames
Jamal M.
excellent customer service and shipping time. my glasses were to prescription and everything came as expected
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our customer service and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Pat M.
Quickly shipped, a great solution! After damaging the original frame we were able to insert the lenses easily.
Response from Cool FramesMar 9, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755