Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Wendell E.
Havev not received my frames after 3 weeks. I made3 an appointment for a call from you about insurance the next and no one called. I then called your customer service to complain and was told that someone will get in touch with me and no one has since done so.
Cathy R.
everything went smoothly from ordering to delilvery. Thank you
Stephane F.
My experience was perfect my glasses are perfect thanks
Vinh Anthony N.
I ordered some Cartier prescription glasses that just came in yesterday. Amazing glasses! The website was easy to understand to place a prescription order. The discount was great and the delivery was fast!
Ann D.
Great price! Great customer service and updates on status of my order!!
B W.
Great prices and selection. Unfortunately without good communication. Can't track order and progress online. Slow to respond to email inquiries.
kathyshopper
I am so very glad you had the frames I needed. I had lost my glasses on an international trip. I was so upset because I loved those frames...stylish and light weight! thank you for still having them!! The order process was easy, and they arrived in perfect shape!
James S.
I had a fantastic experience! Customer service was wonderful, I was most impressed and finally, the glasses are a perfect fit!