Devin
Awesome!
I love how user friendly it is and how much it helps my job!

Convoso's cloud-based, omnichannel predictive dialing software is the most complete solution on the market for outbound and blended call centers. Our industry-leading Answering Machine Detection rate - 97% accurate - coupled with our new Caller ID reputation management initiative means your agents will connect with real people - and not flagged as 'Scam Likely'. Factor in our intuitively automated workflows and see your contact rates increase by up to 300%.
Convoso (convoso.com) has 52 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingInternet & Software · El Monte, California
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52 approved reviews, newest moderated first
Devin
I love how user friendly it is and how much it helps my job!
Tabitha Marie C.
I have worked for this company for 6 years , and have been working with Convoso this all time, and absolutely love it,
Nnanna K.
Convoso is very easy to use and user interface is very simple Anyone can easily navigate the interface with little or no assistance
Jack M.
Convoso has been an incredibly efficient integration to our cold calling company. Beforehand, we were only able to call about 20 people per hour. That number has surged by nearly 4x, as the software allows me to continually call 5 people at once. Total game changer!!
Emely S.
It is a great system and extremely user frienly and easy to use
Joshua R.
The interface is comprehensive, offering numerous settings and options. However, a more knowledgeable support team is needed to address complex questions related to the interface and its challenges effectively. While Convoso is a robust platform with a variety of features, there is room for improvement. Overall, it is a good platform that has the potential to be even better.
Cory L.
Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best?
Anthony G.
⭐⭐⭐⭐⭐ I’ve been using Convoso for several months now, and I couldn’t be happier with the impact it’s had on my business. Their platform has significantly streamlined our operations and improved our call center performance. The software is incredibly user-friendly, with all the tools we need to manage campaigns, track performance, and optimize results in real time. One of the standout features is how Convoso keeps me engaged with all my agents. The dashboard gives me a clear view of each agent’s performance, making it easy to provide timely feedback and offer support where needed. It’s also incredibly easy to track productivity, quality, and compliance, which has helped us maintain a high standard of work. Thanks to Convoso, my team is more efficient, and we’ve seen impressive growth in our conversion rates. The integration with CRM and seamless communication tools has made collaborating with my team effortless. Overall, Convoso has been a game-changer for my business, helping us scale effectively while maintaining high-quality service. If you’re looking for a robust call center solution that keeps you connected with your agents and drives growth, I highly recommend Convoso!