contactlensXchangeReviews of contactlensxchange.com

How long should it take to get contacts delivered I ordered them on the third of June they shipped them out on the 8th it's the 19th when I picked airmail I thought it would be maybe a week at most but no is pigeon delivering them did it get lost

Time really flies and I had ordered from them for many years now. I always think of them whenever I would like to re-order my lens. They had a large varieties of merchandise that I can purchase. I had tried their differing kinds of lens since the very first time I had determined to purchase from them. So far, their ordering method is straightforward to navigate and I can made my purchases successfully without any issue. Their merchandise perpetually arrived on time at my home. Their customer service is great and they replied promptly to my queries without fail. I'm very glad with the lens that I had received ! Their color lens continuously bring out the color of my eyes and natural-looking. All my friends love the color of my eyes everytime I wear them. There are so many styles of lens that I want to buy. I feel excited and can't wait for my next ordering from them. They still have me as their returning customer. I'm very happy that I have found a trustworthy company for my lens. You're amazing ! Keep it up !!

I ordered my contacts on March 15th and here it is April 21st. when I place my order they stated that the shipping dates would be between 7 or 14 business days. My contact lenses did not ship until March 23rd they stated that that was because they were specialty lenses I have astigmatism I needed toric lenses.the 14 days past I contacted them they told me it was going to be 18 days. The 18 days past contact them they said it's going to be the 21st so now here it is the 21st and no contact lenses.... So, I look up the shipping information states that they have not even left Singapore... I contacted Singapore they don't know where my contact lenses are they're trying to say that they are with their in the United States at the USPS. I contacted USPS they stated that they are not there they are not in any of their facilities my contact lenses are not in the United States of America I contacted contactlensxchange and they told me they're refunding my money and go somewhere else and that's last time they're going to contact me. They weren't even going to give me a full refund!! They just kept blaming everything on the coronavirus instead of owning up for the fact that my contacts were missing instead of just sending me a new pair of contacts out. I was being very understanding considering the fact that I can't see and they continue to lie to me.

My friend introduce this website to me. They had been buying from them for almost 2 years. The first time when I ordered from them, I was unsure but they changed my opinion when I received my contact lens on time as what they had promised. I was very happy with the lenses. It makes my eyes looks bigger. Ordering from their website is very easy and simple. I enjoy my buying experience on their website. No regret, buy from them.

Recently, I bought some colored contact lenses from contactlensxchange.com. The moment I put them on, I immediately love them and they bring out the color of my eyes. I would definitely buy from them again !!!

I have ordered form contactlensxchange.com for over 2 years now, and have never been disappointed. Excellent customer service, Good pricing and prompt delivery. They can continue to count on me as a repeat customer. So refreshing to find a trustworthy company.

A "box of contacts" that I always order has 6 contacts. From this company, it had 2. When inquiring, they basically said, "sorry, have a nice day." Worst customer service ever.

First, I read through a few other reviews. It seemed there were one or two people with bad reviews for reasons that hardly seemed like the company's fault. It is unfortunate that people are way more likely to go out of their way to write a negative review than to go out of their way to write a good review when they do receive great service. I would like to change that. I sincerely wish all retailers would switch to the same customer service model as contactlensxchange. I've ordered with them on four separate occasions over the past few years. Every time has left me feeling completely satisfied. I order online, and each time, I will receive a confirmation receipt immediately after the payment process. The receipt will state all the relevant information about my order and I am assured that I have ordered the right item. There is one time that I had accidentally processed my order with the wrong prescription and it was quickly resolved when I contacted the customer service (On the same day) . I am impressed by the level of service that I received. I'm really hoping that there are other people out there that feel the same way. I'm tired of some companies that only care about your money and not you as an individual. The contacts are just contacts; the way the employees treat the customers, that is what makes this company GREAT! Please keep up the great work.