contactlensXchangeReviews of contactlensxchange.com

I ordered 4 boxes of contact lenses , they sent only 2 and then credit back for the other 2 boxes to a PayPal account supposedly that's not even my account, to begin with I didn't pay with PayPal ,why would they credit back to PayPal and less no my account. just fraud, scam

I wasn't sure about trying color contact lenses or which color to pick. While browsing online, I found their website and was amazed by the wide variety of colors and design they offered. Since it was my first time, I sought advice from their customer service and they responded quickly to my questions. Eventually, I decided to order a pair and give it a try. When I wore them out with my friends for the first time, they were pleasantly surprised and loved how they looked on me. Encouraged by the positive feedback, I recently bought another pair for a birthday party. I was worried they wouldn't arrive in time, but to my delight, they came right on schedule. I was so thankful to be able to wear them to the party and had a fantastic time. Now I am looking forward to trying more colors and designs from their collection. I have never regretted trying color lenses for the first time!

I ordered from this company the wrong size and sent my Dr's prescription in and they didn't check it with what I had ordered and sent it to me over a month after I had ordered and would not give in my money back even throw there website says and the law says they must check it. Also, I wrote a bad review on there website and it never showed up. (figures)

I had lost count how many times I had bought from them since the day I started to buy lenses from them. Recently, I received a pair of lenses from them and realised that I had choose the wrong power. I quickly contacted their customer service and told them about this situation. They were very helpful and assist me to replace with the correct ones. They assure me that there is nothing not to worry as I am their regular customer. I was relieved that it was settled quickly without any hassle.

This is an update on my review of October 18, 2022. I finally received my contact lenses on October 26, 2022. They were shipped from Singapore. Over 7 weeks from my order date of September 5, 2022. In the receipt that was in the box is a note saying that I need to "Soak lens in multipurpose solution for 6 hours before use." What?? Are these not sterile? I am not happy at all with this company.

I feel proud and confident every time I share contactlensxchange website with friends and I have been blown away order after order with the good price and quality of everything I've received. There was an occasion that I ended up with one lens (out of many lens in one particular order) that had the wrong prescription, the customer service made it right by sending me a replacement without any hassle or question. I would never use another site for my contacts now. I LOVE the way the customer service staff make me feel that I am always important to them. I never regretted buying from them and will continue to check their website for new products.

In United States we do not have certain contact lens so I have to search elsewhere for the color contacts that I wanted for an important event. The search was not easy especially I am not so familiar with the type of color lens available. They helped me to find the best pair of color contacts that suits me. They had suggested a couple of different types of colored lenses and after some thoughts, then I made a purchase which I think that suit my eyes colour. The result was fantastic and I never regret the decision. They have amazing customer service skills, competitive prices, speedy service/shipping, and good quality contact lenses. I absolutely love their contacts especially their Acuvue define and Freshlook collection. I wear these daily and even multiple times during the day. They are extremely soft and very comfortable to wear. Whenever someone complimented on my eyes, I always refer them to Contactlensxchange and I hope that they can share my awesome experience. Exceptional job! Great product and customer service! I will for sure be a loyal customer.

How do I know about this website? It was recommend by my friend who had been buying from them and this is the 5th time I am buying my lenses from them. They had so many designs and their lenses look natural yet give you that wow factor that everybody is looking for. It is a very hard choice for me to choose which one should I buy this time. In the end, I decided to try one of the color lens that they have. I was attracted to its design and the color of the lens. My order arrived in a timely manner and I am so happy with the lens. Up till now, I didn’t regret buying from them. I will come back again for my next pair of lens.