Contact Lens King Inc.Reviews of contactlensking.com

Great customer service and good prices.

They are cheap and reasonable

Super fast, high quality and save so much!

Called in my order, was told the price and how long it would take to receive my order! Got an e-mail that they were checking on my prescription with my Dr and then a e-mail that they had shipped! Just that easy. I have ordered from here several times and have never been disappointed!

Very professional service and quick delivery . Thank You

Fantastic prices, delivery is always quick, love the discounts, will continue to use it.

This is the second time I've ordered. I mistakenly ordered -3.75 & -4.00 instead of +3.75 & +4.00. My doctor indicated that he never received a confirmation request. Contact Lens King claims they faxed it and did not receive a response and that the law allows them to send the order if they do not get a response in 8-hours. This is DEAD WRONG. The law requires them to either confirm the prescription with the prescriber or obtain a copy of the actual prescription from the patient. They did not contact me to obtain a copy of the prescription and sent the wrong ones. To make matters worse, when asked about comparing previous orders, the representative stated that they do not check previous orders because prescriptions can change. I pointed out that while a prescription may change somewhat, it is not likely to change from -3.75 to a +3.75 and that would indicate that a mistake is obvious. She just reiterated that they do not look at previous orders. All in all, because they did not follow the law and require a copy of the prescription to be sent prior to sending the lenses, I'm now out a lot of money because they won't accept opened boxes for return. RESPONSE TO CONTACT LENS KING's comment: Congress enacted the Fairness to Contact Lens Consumers Act, and pursuant to the Act, the Commission (FTC) promulgated the Contact Lens Rule which mandates that sellers dispense contact lenses only in accordance with a valid prescription that is either presented to the seller or verified by direct communication with the prescriber. FTC specifically states: Sellers must not: fill a contact lens prescription unless the seller has either received a copy of the prescription or verified the prescription as required by the Rule. To CLARIFY, if the seller does not verify the prescription with the prescriber, the seller must receive a copy of the prescription. Contact Lens King does NOT follow the LAW and sent out the wrong prescription because they did not VERIFY the prescription as required by law. When they did not get a response from the prescriber (who claims they never received such request), CLK did not contact me to request a copy of the prescription. - - - - - - - - - - - - - RESPONSE TO CLK's 2nd REPLY You have only quoted ONE part of the law. You have entirely missed the REST OF THE LAW. Once again, the law requires you to EITHER verify the prescription with the prescriber OR require a COPY OF THE PRESCRIPTION. Hence, you have NOT PROPERLY COMPLIED WITH THE LAW. If you wish to continue to proclaim that I don't know what I'm talking about, perhaps I just need to file a complaint with the FTC and they can "explain" it to you. Such things may cost you more than a competent attorney and the cost of a few boxes of contact lenses that you did not verify were the proper prescription in accordance with the law. (www)federalregister(.gov)/d/2016-28471/p-66 In addition, from the FTC website that Contact Lens King referenced in their response, it SPECIFICALLY states: "Sellers must not: fill a contact lens prescription unless the seller has either received a copy of the prescription or verified the prescription as required by the Rule"

I've been a customer for 6 years and I haven't ordered from anyone else yet! Fast shipping available and also they offer a large variety of lenses to meet mostly all customer needs