Contact Lens King Inc.Reviews of contactlensking.com

Response from Contact Lens King Inc.Oct 1, 2026

HI. Thank you for your order and providing your feedback. If you could advise what exactly was the frustration with the sign in experience we can further assist or pass your suggestions to the the IT department. We appreciate your business and look forward to serving you in the future.

Response from Contact Lens King Inc.Sep 10, 2026

HI. I apologize if you had difficulties uploading your prescription. Once received and attached to your order, a member of our customer service team will respond to your email confirming receipt of the prescription.

Response from Contact Lens King Inc.Sep 9, 2026

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Response from Contact Lens King Inc.Aug 11, 2026

HI. I apologize you never received the tracking information sent to you via email on 8/3. However, upon review of your tracking, the package was marked delivered by USPS on 8/10.

Response from Contact Lens King Inc.Jul 6, 2026

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.

Response from Contact Lens King Inc.Jul 1, 2026

HI. Thank you for your order and taking the time to provide your feedback. We apologize if you had difficulties with the website and feel it is was not easy to navigate. We do our best to keep it user friendly. Since we are always looking for ways to improve, please feel free to submit your suggestions to our customer service team who will be happy to forward it to our IT department. We appreciate your business and look forward to serving you in the future.

Response from Contact Lens King Inc.Jun 8, 2026

Hi, I apologize for any difficulties you may have experienced with the payment options. For security reasons, we do not store any payment information. The payment information section appears during the final step of the checkout process and will be displayed once you select your preferred payment method. We currently offer payment by credit card, PayPal, and PayPal Credit. Regarding shipping, we offer four shipping options, including our standard shipping service at a rate of $12.95 via First-Class Mail. Please let us know if you have any additional questions or need further assistance. Thank you.

Response from Contact Lens King Inc.Jun 3, 2026

Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.