Contact Lens King Inc.Reviews of contactlensking.com

The product was fine but the service was not very good. The shipment of the product was about a month. I called three different times to find out what happened to my order. It finally arrived.

They do not deserve even a star. With no notifications of covid. I was lured into buying my lenses and having them shipped within 15 days. After 15 days, I was notified that due to covid there would be a delay in my order. I was forced to contact them as to when my order would be complete and delivered. They then notified me that my order (20 Sep 2020) would not be satisfied until 21 Dec 2020. After contacting contactlensking again, they promised to refund the shipping to keep me from cancelling the order. After delivery of my contact lens order on 29 Nov 2020, I noted that I was charged shipping and putting my lenses on I noticed that they were incorrect. I contacted contactlensking to notify them the order was wrong. They said I can send back unopened unmarked contact lens boxes at my cost. During the order process, contactlensking requested the my physicians information and prescription number to verify the prescription, so how could my order be wrong? They stated they had a passive approval, because contactlensking sent a fax to my physician and my physician did not respond within 8 hours. I ordered at approximately 9:00pm on a Sunday night. That would mean that my physician would have had to respond before 5am. What doctor works at 5am. Even if they waited to during working hours to notify my doctor, not all doctors work out of the same office every day as mine does. Ultimately, I was very dissatisfied with contactlensking. After all I had been through with contactlensking, they did nothing to help or satisfy me a a customer. All I received from contactlensking was a sorry, that's unfortunate. Do not buy contact lenses from contactlensking unless you are looking for hardships.

Extra fees for shipping and handling were excessive. No issues with order. Cost was comparable to eye doctor.

Easy process and quick service. Never had an issue and would recommend their service. Everything is done online which works for me during Covid-19.

They don't want customers with small orders. Rude treatment and decline orders

Always a good relationship. We never had problem

Contact Lens King filled my order several times and my new contacts always arrive on time. Contact Lens contacted me by email when they were unsure of the order.

Great service and quick delivery.Im pleased with this company. I've been ordering from them for a couple of years now. And they've been great 😀 Thanks for the great service.