Dawn K.
The team at Connecten are awesome
The team at Connecten are awesome! They go above and beyond to make sure you are happy with their service and products!
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!

We aren't just an internet service provider. We're a community. A blend of adventurers, remote workers, and digital enthusiasts. By choosing ConnecTen, you're not just getting exceptional internet service; you're joining a family committed to staying connected, no matter where life takes you.
ConnecTen Internet (connecteninternet.com) has 595 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Internet & Software · Piscataway, New Jersey
Excellent

Internet & Software · Maplewood, New Jersey
Excellent

Internet & Software · Ramsey, New Jersey
Excellent

Internet & Software · Princeton, New Jersey
Excellent
595 approved reviews, newest moderated first
Dawn K.
The team at Connecten are awesome! They go above and beyond to make sure you are happy with their service and products!
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!
Yainet G.
Received the router a few months back and although there were some kinks to work out in the beginning the customer service team did a great job of getting me going The service has been very reliable and obviously Not that great in areas with very poor cell reception but once I got my booster all that has changed So I definitely recommend getting a booster if you're gonna be in low signal
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!
Fabiola D.
I've been searching for solutions for internet for my fifth wheel for years and a friend recommended this company and I am very happy he did because it works very well but I really can't wait until they come out with the application so I can switch carriers myself It's not a horrible process but I would rather not have to call or chat in to get it done
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!
Robert V.
Tyler and the entire customer service team were great. I got this for internet at the races at Road America in Wisconsin. During huge weekends (IndyCar and IMSA) we just couldn’t get it to work reliably. Customer service was there for me every time I needed them and they did try their best. It’s not their fault that the 3 cell providers are super overloaded on those weekends. Using it anywhere else and even at Road America on less crowded weekends, it worked like a champ and was rock solid. Unfortunately I went to Starlink so I have connection during the 2 busy weekends. I would not hesitate to recommend Connecten service to RV travelers. Starlink has its limitations since I need a clear view of the sky. You don’t need to worry about that with Comnecten.
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!
Laurie F.
Tyler was excellent, the service is great and very easy to use and setup. I have no issues and being on the road and working, it is very important to have reliable internet
Response from ConnecTen InternetOct 15, 2024
Thank you for choosing ConnecTen!!!
Rickey R.
Would not recommend this service. When we are traveling in a RV and had to call connecten and request a rescan to find the best cell service in the area. But to call that company we had to travel miles to get in an area to call them for cell reception. Sorta self defeating and a waste of time and resources, my Verizon account does just as good and less hassle. They advertise full coverage of US and Canada, I think this is a false statement on their part. Save your money.
Response from ConnecTen InternetSep 10, 2024
Thank you for your feedback. We understand your frustration with the recent experience you had while traveling in your RV. We apologize for any inconvenience this may have caused. Our marketing materials clearly state that we cover 95% of North America, as we rely on existing cell towers for our service. We do not advertise automatic switching between carriers. We've reviewed your account and noticed that you've been moving around quite a bit, often in remote areas with limited cellular coverage. It appears that our team was able to assist you by manually scanning for the best available signal and switching carriers as needed. We understand that this process can be time-consuming, and we're working on improving our technology to make it more seamless. We're here to help and will do our best to find a solution that works for you. Sincerely, The ConnecTen Team
Jana C.
The antennas on the router break so easily, seems very cheaply made. Really need a new router but don’t want to have to spend the money. Service has been great and customer service has been good.
Response from ConnecTen InternetSep 10, 2024
Thanks for your feedback! We're glad you enjoy our service and support. We hear you about the antenna durability. We're working on improvements and apologize for the inconvenience. In the meantime, you can buy replacement antennas at link or contact support for help. Thanks for your understanding! Sincerely, The ConnecTen Team
Michael
We live full time in an RV and we're paying an arm and a leg to a couple of faceless giants, e.g. Verizon and AT&T. We needed both as every 2 weeks we relocate. I saw somebody else solved their problem with ConnectTen. I called Tyler at 646-996-1135 and found a hard charging young person willing to earn my business. Every question I had was explained completely and thoroughly. He explained all options and he listened very patiently to ascertain my needs. We now have unlimited unbuffered access to wifi for the 4 biggie networks and simply use the carrier with the strongest signal. Oh yeah, for about a fourth of the price. Umm, folks this is really a no brainer decision. Better service, much less cost and you get Tyler to help with initial setup, but available down the road to help. So great to have a single point of contact that is a competent young hard charger person instead of the endless waits with the ginormous telecoms who don't care about you. Call Tyler at ConnectTen and I'm willing to bet my next paycheck he can get you much better service at much much lower prices.
Response from ConnecTen InternetSep 10, 2024
Thank you for choosing ConnecTen!