Confirmo is a stablecoin-first payment platform that makes global payments effortless. For over a decade, Confirmo has been trusted by thousands of businesses across e-commerce, payroll, forex, prop trading, and other payment-intensive industries. Its platform supports deposits, merchant checkout, and mass payouts, with near-instant settlement in leading stablecoins across major blockchain networks, optional fiat conversion and accounting-ready reporting. One of the Confirmo Group companies recently received authorization under the EU’s Markets in Crypto-Assets Regulation (MiCA) from the Central Bank of Ireland.
Confirmo (confirmo.net) has 217 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
confirmo.net
Website
confirmo.net
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 47% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Service was perfect before, but now its horrible i made a payment nothing happened asked for my info i did and for no reason they said refund 8 hours broo
Edited : They did refund after 12 hours after i contacted support.
Response from ConfirmoJan 21, 2026
Suka,
Thank you for your review! We pride ourselves on our support process, and we're very glad to hear that you received your refund.
Kind regards,
Confirmo Support Team
AZ
Alexey Z.
Do not send them funds, there is a risk that you will not get them back!
You can forget about this company. Starting from January 2026, for every single small payment to any online store, for example, Alza, they started requiring after payment personal client information such as first name, last name, street and house number, city of residence, country of residence, date of birth, country of birth, where the funds were sent from, from which wallet, personal or non-personal, and so on. Of course, one can argue and say that European regulators require this from us. But if there is no counteraction to this, then companies like Confirmo will soon cease to exist because people who pay with cryptocurrencies do not use them and pay with them to fill out such forms for every payment, which are usually filled out in banks. I wish this company a speedy bankruptcy!
P.S. For several days now, I've been trying to get them to refund a payment that was sent to them in Bitcoin. But their form, although it looks like a refund form, when you fill in real data, enter the Bitcoin address for the refund, and so on, it says that the payment cannot be refunded, some proof is required for the refund, but what kind of proof is not specified. It says to contact support, you contact support, and they just don't respond to messages. Don't deal with this company from January 2026!
Response from ConfirmoJan 28, 2026
Hello Alexey,
Thank you for your feedback and for your patience as we looked into your case before replying. We are glad that we were able to resolve your issue.
For transparency, our records show that the payment in question was received on 12 January. Following our immediate communication on 12 January regarding your available options, you submitted a refund request on 14 January, which we were pleased to process and confirm that same day.
We understand that the transition to updated regulatory requirements represents a significant change in the user experience for cryptocurrency payments. For further clarity on the points you raised:
--As of January 2026, updated European financial regulations, especially the EU Travel Rule, mandate that all regulated service providers collect specific identity information for transfers.
--These requirements are a mandatory legal framework for all institutions operating within the EU to ensure transparency and security.
--While we understand this adds steps to the payment process, these are not optional measures. We aim to balance these legal obligations with a secure and efficient service for all our users.
Should you require any further support or assistance, our team remains fully at your disposal.
Best regards,
Confirmo Support Team
EA
elouarat A.
Good support
Excellent support, my problem was solved in less than 24 hours. Thank you!
Response from ConfirmoJan 21, 2026
Hi Elouarat,
We pride ourselves on our 24h response time, so we are very pleased to hear that you had a good experience with our support team.
Best regards,
Confirmo Support Team
BR
Bilal R.
Very fast resolve issue just an hour…
Very fast resolve issue just an hour when i faced issue i was doubtful but now im very surprised about confirmo support thankuh very much
RZ
Raja Z.
Frauds are not returning my refunds even after recovering
Frauds, they're not returning my refund!
They even confirmed they've recovered my funds after I sent wrong coin for a payment. 24 hours passed with no response!
Response from ConfirmoJan 21, 2026
Hi Raja,
Thank you for your feedback. Confirming that your funds were successfully recovered and refunded on January 7, 2026, within hours of your confirmation.
For context, the initial delay was caused by standard recovery steps, including verification of the incorrect asset sent, confirmation of the applicable recovery fee, and validation of the refund address. Once these steps were completed, the refund was processed promptly.
We are proud of our standard support response time (up to 24 hours). However, if you believe there is any discrepancy, we encourage you to review the TxID provided or contact our support team with any additional questions.
Kind regards,
Confirmo Support Team
SF
Saeed F.
Happy with the service
I experienced a fast response even on a holiday eve. They tried their best to resolve my issue, and it was fixed. My fund was recovered. I’m happy with their service!
AP
Adnan P.
Genuine and very helpful
Genuine and very helpful, fast work.
ZS
Zainab S.
At first time I paid the exact amount…
At first time I paid the exact amount which is shown me on web then confirmo said give us another 1$ so I worried because binance donot allow us to send 1$ binance only allow us to send minimum 10$ so I ask for the refund in confirmo and after 2 days I got my refund
My experience with confirmo was good