SAP ConcurReviews of concur.com

This is a system that seems designed to profit employers by frustrating employees to the point where they do not submit all their expenses. It is a major time-waster.

I cannot believe this dinosaur of a tech platform exists, by far the worst user experience. hours wasted

Forced to use concur for business travel. Only gave options that I would return home late at night in northern BC and it is not safe to take a cab at that time to drive through lonely mountains. Found alternative with same airline so can have a longer connection wait time at Vancouver airport and arrive in northern BC in the morning. They demanded that I pay hundreds of dollars to change and stated that their system does not give the options that I was able to find outside of their system. Not to mention that the flights I found would have been $300 cheaper than what I paid through concur. What a waste of time and put my life in danger.

I cried when I called my company's business office to get help reconciling expenses in SAP Concur. Nothing has broken me like this program. Nothing. It has left me in a crumpled pool. It has stolen my time. It has stolen my colleagues' time. It has made me question my sanity. It has gaslit me with its non-functional buttons and by repeatedly deleting my inputs. I, ultimately, do not Concur.

Our company switched from paper travel expense reports to booking and reporting through Concur as a 'stream-lining' process that would reduce administration and cut costs. That was 3 years ago. The reality is that the use of Concur has required the addition of 2 full time admin staff to trouble shoot the constant gliches, has the same number of finance staff tracking as before, has increased the time taken by staff to file reports, and here's the kicker - increased the average cost of premium international airfares by over 30%. The total cost to the company adding 2 FTEs, opportunity cost to staff, increased fares, and the $18 fee to Concur to 'process every submission' must be in the region of $500-750,000 a year. The business decision is completely assinine.

I have never come across such a confusing and quike feankly usless system just to get paid what your owed its a joke fonight im trging to create an expense on my mobile app and it wont let me put in a location then when i click on it for some reason it turns from gbp to usd please dont ask me why ! So i thought i would login and try and do it on my desktop but thats telling me my password has expired... why ? What the point of a password if its going to expire , the language and terms they use are not understandable and there is nothing to prompt you or ezplain the strange wording they use , it takes longer to get try and claim your money tgan it tames to do the work avoid

Question your sanity! Ask yourself if you'd be better off throwing your laptop into the sea and living the life of a hermit (in the woods? Up a mountain? The choices are endless)! These are the kind of thoughts you'll have whilst using this clapped out, buggy, maliciously un-user friendly piece of garbage that is masquerading as an expenses platform.

Absolute pile of S#!t system! Received an email a few days ago saying "status changed" and my request has been approved! Still not showing approved on the website so STILL unable to put an invoice in from nearly 3 weeks ago!!! Worst I've ever dealt with in the entertainment industry! Who on earth works this way? Instead of "requests", why can't we just put an invoice in for that to get approval then paid rather than this crazy way it works! Awful! It gave me no choice but to give a One star! I wanted to give it a big fat ZERO!!!!! Greene King needs to change from using this company!!!!