Concord Auto ProtectReviews of concordautoprotect.com

I wish I could give these thieves a 0 star rating ! Do not purchase their extended warranty !! They take your money and do nothing they promise in their contract ! Recently my 2017 Chevy Silverado truck had a problem with the transmission and a repair was needed. My truck needed a total transmission replacement. This company neglected to return calls in a timely fashion, was difficult to get in touch with, and did not provide the assistance we were guaranteed to have in regards to this purchased policy. An insurance adjustor was eventually sent to the mechanic after a week of calling Concord. Since then, there has been no follow up from this company, no assistance or correspondence since then. We had to get the truck fixed at a significant cost of $6984.22, and a car rental fee of $180.00, while we waited for Concord Auto Protect . It’s been almost 3 months and still no answer ! Our suspicion is this company is fraudulent and has taken advantage of not only us, but of many other people across the commonwealth and the country! STAY AWAY!!

On 10.30.2021 I took out an auto policy to extend thru 10.30.2025. Paid $1500. Total. After they denied 2 claims. One for radiator and one for my navigation. I cancelled my policy on 4.19.2024. They said I was due a refund of $425.58 & even sent a email to confirm however, I swear I have called Concord atleast 20 times and they lie to me. On 6.5.24 I called and the guy said Michael the manager at x801 said my refund would be ZELLES into account by end of day on 6.10.2024 I have yet ro receive my refund. I've called. I've emailed. No responses. Everytime I leave Michael x801 a message . He has never returned my calls. Company is Concord Auto Protect 1888 399 2811. 1150 1st Avenue #501 King of Prussia PA 19406 I have to concede they are fraudulent and scammers Pls help get my refund Thankyou. Veronica Richardson 972 467 3923.

Concord auto protect is a SCAM. Do not do business with then. They gave me a claim number for a water pump repair on my Audi and then stopped communicating with me. I tried numerous times to get in touch with the manager in charge and he never answered my calls or emails. I’m out $1,400 for the repair and $2,400 for the policy. Don’t let it be you. Also the BBB does not recommend them.

This company is the worst. I have been lied to and jerked around for almost a year and still have not gotten any satisfaction.

Unprofessional, rude, borderline abusive. I had coverage with this company for the last few years, and in the past it was perfectly fine. I understand they underwent ownership change, and that explains dramatic change in attitude and value you receive as a consumer: don't waste your time and hard earned money, look elsewhere. When I brought my car in for a repair, they flat out denied most of the coverage, and even on covered items they severely limit hourly reimbursement and saddle you with aftermarket parts, in addition to endless demands of paperwork.

Like most everyone else - I cancelled my coverage as i purchased a new vehicle and sold the car i had extended warranty on. This happened back in Feb of 2024 and have yet to receive a refund. I've called and talked to a different Lier each time as they stated a check would be coming. This place is a scam stay away. I will be taking them to small claims court to try and get my money back

This company is a scam. Check reviews on BBB and all over Google. Even on their faecbook account they have bad reviews. They only protect their bank account, nothing else.

Stay away!! One of the worst companies I have ever dealt with! Rejected the first covered claim. After several phone calls they covered it, most of it anyway. When second claim was attempted they were unavailable. Paid out of pocket. Attempted to contact them for 2 weeks. Finally got someone on the phone who told me they were undergoing new ownership and management. That is why no one answered phones or return messages. I requested a refund because of their lack of professionalism and response. They process cancellation immediately and told me I would receive prorated refund. It has been 3 months and I have not received a check. Called at least four times in the past 2 months. Last two calls I was assured that my refund was in the queue but the check had not yet been issued. They assured me and it would be issued soon. Have yet to see check or hear back from this company. I knew that the cost of this policy was too good to be true. Buyer beware!