Concord Auto ProtectReviews of concordautoprotect.com

Great competitive prices and good customer interaction without being annoying

worst experience ever payed $1500 tried to use my first clam and refused everything offed $150 on a $2600 Bill now they say I had all this before I got the coverage , so any one with any miles on you vehicle will fall under that criteria and they will refuse your clam and just take you money,

Stay away - despite the positive reviews you’ll see all over the internet Concord Auto Protect is an crap company. I bought a warranty, explained existing issues with my vehicle and the rep said that was fine - once the initial period and mileage was met I’d be covered for the repairs. Wrong. When the time came a rep said he’d put the claim in for me so I’d be all set. A few days later some clown from Concord Auto Protect calls me to tell me that I would in fact not be covered, the opposite of what the two other reps told me while I was purchasing the coverage. Not only that the clown told me I was trying to defraud Concord Auto Protect and got all heated like an immature child. Concord Auto Protect is worthless and the employees are rude and unprofessional.

THIS COMPANY FAILS TO HONOR ITS CONTRACT THEY BROKE THEIR CONTRACT WITH ME!!! PRISCILLA MILLS (VERY UNHAPPY CUSTOMER)

I paid over $4000 for coverage for my car and I haven't received any documentation that I can present to the service departments of my choice. What kink of operation are you running here??? VSP#899167

Read more reviews than just what you find here. I had a poor experience with this company. I had the vehicle service protection plan for well over 2k miles and have had the car for a few months. I clicking noise started to appear after taking a long trip. I thought no big deal I'll take it to a mechanic and I have a warranty that is supposed to cover any issues that come up. Well my upper control arms had failed causing some issues. When Concord reviewed the claim they stated that they would not cover the parts due to it being a pre-existing condition. If that is the case then anything that fails in time is going to be a pre-existing condition because things fail after time, that's why we are buying the service plan as a preventative measure. I was most certainly over both the millage and time, yet they did not cover my breakdown. I do have to say they stated they would do a full refund (I have yet to see it). I've had experiences with other warranty companies like the one CarMax uses and they are amazing. I was hoping that this one would be similar. Don't waste your time or money, instead save it for a breakdown that will inevitably happen.

All their reviews are the same! I tried to purchase a warranty from them. My dealer told me they don't accept them because they are not licensed in any state! How can you sell illegally!!! SCAM!!!!!!!! When I told the rep about what the dealership said. He became very defensive and dropped the price even lower. Which raised my eyebrows!