Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.
compassmining.io (compassmining.io) has 675 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Fred T.
Erick answered a question about my ordered miners quickly and efficiently. Thanks.
Response from compassmining.ioAug 11, 2022
I have shared your positive review with Erick and the team. We appreciate your continued business!
customer
Erick Smith responded to my question within minutes. If nothing else, customer service response time has diminished exponentially. A positive step in the right direction.
Response from compassmining.ioAug 11, 2022
Thank you for the kind review we strive for this type of feedback across the board! Please reach out if you have any more questions. Your business is greatly appreciated.
Tijl
I was a bit too fast opening a ticket. The info was on the site but Erick was very friendly, helpful and fast in responding. Thank you!
Response from compassmining.ioAug 11, 2022
If there is anything we can do to make information more accessible please email us with your Compass Account Email ([email protected]). Glad to hear that Erick was able to assist you with such ease. I will share this positive review with our team!
Chris R.
I needed some assistance and Jesus at compass mining made the resolution for me simple, timely, and professional. Much appreciation for you Jesus. Super happy you handled my call!
Response from compassmining.ioAug 11, 2022
Thanks for sharing your positive experience with Jesus. We'll pass this positive review along to the team. If you ever need anything else please reach out!
tom R.
glad to see the change back to monthly downtime credits from yearly credits. now we just need to get back to yearly renewals from the recent change to 3 year renewals. thx
Response from compassmining.ioAug 11, 2022
We've heard our customers voice this request loud and clear, we will continue to offer monthly downtime credits. Additionally, we have also reverted back to 1 year contract renewals! Thanks for hashing with us!
Gozy Mobile S.
Gozy Mobile Solutions co-hosts 2 Whatsminer's with Compass and we cannot wait to get more online. Michelle N and the Compass IT team has treated me with honesty, respect and fast response time. Michelle worked diligently with the team to make sure Gozy Mobile Solutions is hashing away! Thanks again Compass for all your help and I will continue to grow with you guys! Steve @ Gozy Mobile Solutions
Response from compassmining.ioAug 11, 2022
The excitement of your first miner(s) online is unmatched. We look forward to getting you hashing and working with you for years to come. Feel free to reach out with any questions at any time.
D
Eric Smith was very helpful and patient in explaining my situation. Thank you, Eric!
Response from compassmining.ioAug 11, 2022
Proud to have Eric on the team and happy we were able to help!
Mary A.
Thanks to Nathaniel Kelley at Compass Mining He went the extra mile was very helpful listened and solved my issue - was great and fun too ! thanks
