compassmining.ioReviews of compassmining.io

Compass mining helped me with my crypto taxes.

First class service with constant updates that always keep me up on the latest information on my miners. Very trustworthy and fair when applying service credits due to outages. very happy with Compass mining

I have been a Compass Mining customer since April 2021, currently with 8 miners deployed (I already had 12 at the peak), mining Bitcoin, whose operation is all done by Compass Mining. I became a miner and outsourced the operation, first to another company, but due to many misgivings, I migrated to Compass Mining. Fortunately, I can say that my experience as a Compass Mining customer over that time has always been very positive, in all respects. Obviously, not everything was perfect. At the company's lowest point, there was a lot of uncertainty about everything from the hosting contracts to the ASICs, and even the ownership of the ASICs. This was a moment of great uncertainty and I was very afraid. But that's when the change in direction of Compass Mining took place. With the change of direction, I realized that the company was serious, and I imagined that the great degree of insecurity in the contracts for the provision of machines and hosting services would improve. But the change of direction brought much more than that. Since the change of direction, in addition to these serious problems, the entire quality of the service provided has improved. A wide range of new features were implemented on the internal customer access platform, the speed and quality of service improved a lot, and most importantly: clarity and transparency on the terms of service provision. With that, I feel safe and satisfied to continue using Compass Mining.

They have a lot of problem´s in the beginning, but calmly and slowly they solve all the first issues with the customers. They are improving every single day.

I've been a happy customer since the beginning of 2020, and I have to say that every member of the Compass team is amazing, and overall Compass simply has the best team ever. A special shout out to Kris Bakker for always being available to help and guide. he is the best of the best! Thank you guys for an amazing experience 🙏!

This is not a review for Compass Mining, the company. This is a review for customer service rep Jesus who works at Compass Mining. Jesus provided a very thorough and detailed explanation to address all concerns of the open ticket. This typically does not happen. Jesus excellent job.

Compass has acted on my behalf to get my miners online with economics would otherwise not be available to me. They have dealt with many site operators failing and still continue to find locations my my miners. Competitive market prices, and a marketplace for me to resell my equipment.

Compass has help me build a fleet of 16 miners. I have experienced growing pains with them but overall they are a great company.