compassmining.ioReviews of compassmining.io

Compass Mining continues to disappoint at every turn. I'm still waiting to have miners deployed that are more than six months overdue. Meanwhile, one long-overdue new miner was finally deployed in early January, only to promptly die within two weeks (never even coming close to using up its initial hosting deposit); after several inquiries and SUPER-SLOW response time from CM support, I was finally told on February 14 that the miner is defective (duh...) and would be fixed "within the next two weeks". Well, guess what? It is STILL awaiting repair as of March 15 and hasn't hashed for one second in over two months. Still, unbelievably, CM insists on billing me for it regardless during this whole time. What kind of an idiotic business model is that???? Further, CM keeps promising that credits will be issued 2-3 months after the fact and expects me to keep paying my bills, even though they provide absolutely zero service to me in the meantime. How is that supposed to be an acceptable timeframe or modus operandi in the first place?? Besides, they NEVER deliver ANYTHING as promised, and they ALWAYS blame everything but their own glaring incompetence for problems and missed deadlines.... This company is a joke (sadly not even a remotely funny one) and I wouldn't recommend it to my worst enemies....

do not waste your time and money I have two miners that have spent a lot of time down. At this point to recoup my investment will never happen. I am spending more and more money I am loosing. They have increased my electricity fee prior to the one year date originally stated. I have one machine up and running the other is supposedly down due to it needing PSU replacement/repair these units are new they might have been hashing for maybe 7-8 months before the company contacts me and asks for $500 to repair a PSU really the machine is not even a year old and gets so much rest because it is down and up and down again. The machine will be down 6-8 weeks for repais? These machines are supposed to have a life of 5-7 years they have not even cracked the warrantee time and already claiming they need to replace the PSU only $500.00 not sure what happened to the one year warrantee. I requested to have this unit shipped back to me. I have not heard from Compass. I have a few tickets and nothing. I called but phone support is not available maybe soon they say it will be. I use to be able to talk with other folks on discord but they shut that down claiming they no longer needed it and had plenty of customer support? I am wondering if some other person is mining with my down unit. I have no clue what is really happening in Texas. There is so much down time almost daily an hour here 4 hours there then 6 more and the biggest slap in the face is that on the most productive days the units are down not hashing so you never recoup your investment. Getting credit for the down time that's a trick? Well who knows if that is even the correct amount owed and recently it has been months since they deposited a credit into my account. However they took 50.00 from me for being a day or two late with my payment but credits they owe you for not keeping your machines up that is not the same thing. I am sick to my stomach I could have bought my kid a beautiful brand new car. This company is a scam.

My Mini Bundle Unit #6 was supposed to become online and hashing on July, 2022 but instead, it is 7 months late. I made all the payments including hardware, hosting deposit, and first month's hosting payment on time and my unit is 7 months late. At the time, the Compass Mining deployment status showed that 40MW of 60MW was online and hashing. I created a ticket for this issue and stated that there must have been a mistake and asked why 40MW of units are online and my unit is still not online despite the fact that it is 7 months late. The Compass Mining responded to this ticket with a deployment status link completely ignoring my questions and addressing why my unit is so late for deployment. One more time, Compass Mining did not acknowledge the delay nor took any accountability. As of February 20th, 2023 50MW are deployed (this is the latest Compass Mining update regarding Texas 3 Site) and my unit still not online. Even a small chance of this type of experience should terrify any potential investors and make them look elsewhere.

Compass mining the next FTX. The company is a ponzi schemes. They using customer funds to paying off other people. I bought 18 machines and i sold 13 of them; they still own me money and credits. Client can write multiple email but they never trying to solve the problem. They are stealing, cheating and liying all the time. Avoid all cost; You can spend your money much better way; charity or gambling.

Still to this day they have never delivered all of the asics I have bought. I purchased a VIP package and that was a year and a half ago. They are incompetent disorganized and potentially scammers. Avoid at all costs.

I made a stake in the business, Very sluggish installations are excessive billing this is, at the very least, an compass support, but to no avail. 2 of my miner are lost and yet I'm still charged for miners. People treated brutally, but you don't feel bad about it because you don't care about the customers. 🎈 I will certainly stay at Ryver "Tower". In which their payment redraw are fixed 🎈 accurately.

This company took my money and one year later wants more money to deploy the units I ordered

I went with Compass as a hosting service back in the summer of 2021 and purchased a bundle package with them for 12 miners to be delivered once a month from Dec 21 to Nov 22. As it stands in Feb 23, I have 4 miners with updates that 3 miners were supposed to be deployed every month since September. Customer service is automated, and it appears to be the same person using different profiles every time they answer. It seems like the management of this company is severely lacking, and because miners have no other option, they are stuck until they can be released from the year-long lease with them. I strongly recommend choosing someone else for your hosting service.