Companion Archive Reviews | Read Customer Reviews of companionarchive.com

Companion Archive Reviews | Read Customer Reviews of companionarchive.com

Companion Archive reviews

493 approved reviews, newest moderated first

Anna O.
May 24, 2026
Random picture came up
***UPDATE *** Admin reached out within 24hrs to help find a solution. Refund has been processed. Thank you! ******* Hi guys - I’m waiting for someone to get back to me about an order that I submitted yesterday? A random pic of someone’s else’s pet came through? Please get back to me when you can to process a refund? Thankyou!
Response from Companion ArchiveMay 27, 2026
Thank you for updating your review. We sincerely apologize again for the mix-up with your order and understand how frustrating that experience was. We’re glad our team was able to connect with you quickly and resolve the issue with a refund. We truly appreciate your patience and the opportunity to make things right.
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Shelly L.
May 23, 2026
They were quick to get my print out
They were quick to get my print out and it turned out beautiful. I’m very pleased with it.
Response from Companion ArchiveMay 23, 2026
Thank you so much, Shelly! We’re so happy to hear your print turned out beautiful and that you were pleased with both the quality and quick service. We truly appreciate your kind words and your support!
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Nicole D.
May 21, 2026
Do NOT I repeat DO NOT order from this…
Do NOT I repeat DO NOT order from this company! After 2 weeks of zero updates- I had to reach out to them- they said after all said and done it’s about 18 days from the day you order to receiving the print— soon after receiving that update I received a tracking notification- okay, great- that was a week ago! The notification still says USPS is still waiting for item so they can ship it! Now all this company says they are escalating it to the ship carrier- There is NOTHING to escalate with USPS because they never received the product to ship! I asked for a refund or re-make it-received the same automated email back! At this point, I’ll be disputing this with my bank! Such a waste of time! It’s now been over 3 weeks from the day I ordered- I’m so disappointed that companies like this can operate and scam customers this way!
Response from Companion ArchiveMay 22, 2026
Hi Nicole, we’re sorry to hear about your experience and understand your frustration. However, we’re currently unable to locate any order under the name shown on this Trustpilot review, and we also cannot find any matching order details in our system. To help investigate this properly, please send us a direct message with your order number, full name used on the order, and email address associated with the purchase. Once we receive those details, we’ll look into the status of your order immediately and work toward a resolution. We appreciate your patience and would like the opportunity to assist you directly.
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customer
May 20, 2026
Simple process, gorgeous results, quality print
We recently lost our precious little dog, so I wanted to have a beautiful picture of him for the wall. I tried this, not expecting much, but I absolutely love it. He looks as gorgeous and distinguished as he did in his life. The process is simple. Upload a photo and see what happens. If you don't like the first, try again. I'm not sure how many versions it will come up with as I fell for the second. I ordered the print only and found a frame locally.
Response from Companion ArchiveMay 20, 2026
Thank you so much for your heartfelt review. We’re truly sorry for the loss of your precious little dog, and we’re honored that you chose us to help create something meaningful in his memory. It means a lot to hear that the portrait captured his distinguished personality so beautifully. We’re also glad you found the process simple and enjoyable. Thank you again for sharing your experience and for trusting us with such a special tribute.
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Sharon Way St M.
May 19, 2026
Wanted a Mother's Day gift for my 97…
Wanted a Mother's Day gift for my 97 year old mother who is really hard to buy for. Did the setting with the tiara and her grand dog. Had it framed to hang at her assisted living room. She was tickled pink and kept telling me she didn't remember sitting for the picture. It was so easy to upload, shipping was fast. Great experience.
Response from Companion ArchiveMay 20, 2026
Thank you, Sharon, for sharing this wonderful story. We love hearing that your mother enjoyed her portrait so much — especially that she thought she had actually sat for the picture! Creating meaningful gifts for loved ones is exactly why we do what we do. We’re so glad the process was easy and that everything arrived quickly in time for Mother’s Day. Thank you again for choosing us to be part of such a special moment.
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james S.
May 19, 2026
Absolutely love the portrait of my fur…
Absolutely love the portrait of my fur baby. The paper is nice and thick and of exceptional quality.
Response from Companion ArchiveMay 19, 2026
Hi James, thank you so much for your lovely review! We’re thrilled to hear you loved the portrait of your fur baby and that the quality exceeded your expectations. It means the world to us knowing your artwork will be treasured. Thanks again for your support!
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debra O.
May 19, 2026
I am thrilled with the picture I…
I am thrilled with the picture I received! It was just perfect & exactly what I expected & wanted!!!
Response from Companion ArchiveMay 19, 2026
Hi Debra, thank you for your wonderful feedback! We’re so happy to hear that your picture arrived exactly as you hoped and that you’re thrilled with the final result. Your support truly means a lot to us!
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Miriam V.
May 18, 2026
Terrific customer service
Terrific customer service. Easy website to navigate and fantastic results!
Response from Companion ArchiveMay 19, 2026
Hi Miriam, thank you for the kind words! We’re delighted to hear you found our website easy to use and that you were happy with both the service and the final result. We really appreciate your support and hope to create something special for you again in the future!
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