Laverne
I have made several attempts to redeem…
I have made several attempts to redeem my rewards and have been unable to. I've had to have customer support place the money back to my account after it remained in limbo because it wouldn't go through to my PayPal account. I was told by customer service that my email for PayPal must be incorrect. I contacted PayPal and nothing is wrong with my account. I've been ache to use my account without any issues to send and receive money without issue except for the issue with RetailMeNot! I tried to redeem a gift card and once I hit submit an error screen came up. I am no longer able to see the credit cards available. Again...... Can't redeem!!! I have venmo and it had been active duty 2 years yet it's not an option, even though it's supposed to be on RetailMeNot. I've never had so many issues. I'm glad that I've been using Rakuten because there is never an issue with redeeming my cash back.
Response from RetailMeNotDec 4, 2019
Hi Laverne, we're sorry to hear about the trouble that you have been having in not being able to redeem your rewards. If you would like to contact us again at [email protected], we would be happy to walk through redeeming your rewards with you to help troubleshoot any errors. Venmo is an option available through our mobile and desktop browser site as it is not yet compatible with our app quite yet.



