RetailMeNotReviews of community.retailmenot.com

Most transactions don't track, even after following their suggestions. They quit paying me cashback when i reported missing tracking. Won't bother with them any more. There's better rebate sites out there that are way less work.

This company seems to be a total scam with non-existent customer service, I have had a horrible experience with this company and cannot recommend it for a cashback. I used their services only a few times throughout in the last 12 months, and they canceled my pending cashback of approximately $20 with status saying "Ineligible due to suspected violation of Terms. Please contact Customer Care if you believe this was in error.". Upon contacting them, I received the following email. I strongly advise avoiding this company for any cashback. I contacted again, received same copy. Thank you for reaching out to us. During a routine security review, our teams noticed some activity in your account that may not align with our Cash Back Rewards Promotion Terms of Use. As a precaution, your account has been temporarily suspended, and unfortunately, you won’t be able to participate in the RetailMeNot Cash Back Program at this time. We understand how frustrating this situation may be, and we sincerely apologize for any inconvenience this may cause. While we don’t have access to additional details regarding the suspension, we’re here to help. If you believe this action was taken in error and would like us to review your account, please follow the link below to answer a few questions and submit your request. The appropriate team will carefully review your case, and we will provide an update within 7-10 business days. We truly appreciate your patience and understanding during this process.

Listen to all the reviews. Scam of a company. Same MO with everyone. They advertise higher cash back % than any other and then when it's time they say something is "suspicious" about your account activity and remove all your cash back. Learn from other people's mistakes and don't waste your time. I've submitted a report to the FTC, perhaps if enough people do something will change.

I have been using RetailMeNot since 2019 and it was a great service for a while. I never had problems with transactions not credited until recently. I activated an offer for 14% with Viator and made a purchase. After the 45-days, the order never showed as pending so I contacted customer service and got a generic response over a week later. I responded and after over another week, they responded again saying I should see the credit on 5/4/25!!! I purchased a nonrefundable item so I should have received the funds after the first 45-days. I'm taking the $49.30 rebate I was supposed to receive as a loss since I doubt I will ever see it and trying to communicate with customer service is a slow ordeal. Once 5/4/25 rolls around and the credit doesn't hit my account it will have been over 10-months since my original purchase so I'm sure all information will be lost, and I will have no recourse. I cashed out the balance in my account and I think I will move on to other shopping portals.

On their website they claim a % for cashback, and do not show any caps or limits on their page or app. When you click the link to activate there is sometimes an "up to $50" limit shown but no other mention of any transaction limit. Only after being scammed out of cashback did I learn that there are monthly transaction limits. BEWARE

On their website they claim a % for cashback, and do not show any caps or limits on their page or app. When you click the link to activate there are also no caps or limits shown. Only after they do not give you your full cashback do they claim there was a limit, which they have deceived you into keeping. I will never ever use them again and look at reporting them to official agencies for not operating in good faith and for their deceptive practices. To reply to Retailmenot: there is no place to click on offer details in your app. I have provided screenshots. Retailmenot provides zero transparency on these limits and that is why their rating is so poor on this site across the board.

Changing review too 4 stars Help site is down . Missing cash back. If anyone is missing cash back ? Was informed too email Support@Retailmenot With the following info. 1. Copy of merchant confirmation with date and total price 2. If hotel stay . Booking information confirmation . Pricing and final bill. Update After sending in copies. I did get my rewards as a PayPal cash. Note. You can only choose . PayPal or Cash out with Venmo option

It's been two months and I never received my cash back. The customer help has disappeared