CommonReviews of common.com

I recently emailed the Common team with some concerns I had about moving in, and Blake was very helpful and quick to respond.

Ash was great! Invaluable assistance. Stuck with me until I accomplished my goal! So happy I was connected with Ash! Thanks!

What made this experience with Jayne an excellent one was the promptness of her responses, her politeness, cooperative tone of her communications, professionalism, patience, respect, and courtesy, and her taking her time to listen to and hear me and understand me and my concerns.

My experience with Common is so great because the apartment and the staff support are exactly what I need. Beautiful apartment and community, along with 24/7 support from the staff is what keeps me here.

Pathetic! As I type this review I am stuck in my car at Fountain LA property at 10:30PM. I have repeatedly reached out to common to fix my latch app which is used to access all doors. Many a days I have just waited for someone to exit the building so I can enter. I have reinstalled and installed and reinstalled the app many times on my phone. btw I own a 14 pro max (stating this just to clarify there’s nothing wrong with my phone). The response is awful from common and the technology is not up to it. 25 mins for me now here. my name is Kuldeep Sah Gangola and I live at 601 Fountain residence!

#Common #CommonColiving #coliving #CommonNosha #CommonDahlia Dear all, I am facing an intent to scam for my rent with Common and the general conditions of my lease. There is a leak in the building that is affecting 4-4 and the upper floor ( Common Monroe). This is not new, other members declared that this is not the first time. And also was declared during the check in and warned them k wanted a relocation if this happens again. And they said it was fully repaired ( false). This is a leak that jn the past that was not correctly repaired. I will be have to waste time calling lawyers to start a formal claim of this abuse. Because they want to charge me termination fee of 2 months of my contract when is their fault. Should be no fees at all, also they expect me to pay a hotel or have a room with no private toilet ( which is what I paid for ) until is repaired (+1 week). I want to end my contract no fees and forget about common. But they want to keep on charging me this fee, I will proceed with a lawyer and also doing a webpage to document all this abuses to prevent future clients to be scammed. Don’t take common, is abusive and irresponsible. I will make sure to prevent future client and investors for the system of scam for people that only want a peaceful and accesible co living in big cities like Washington DC. Also if you have info on how to find a lawyer accesible to take this case or similar would be highly appreciated. ( I am not from here, I come visit often from Europe). I just want to terminate my contract not fees, for something that is their fault. Thank you very much. AGD Update 25/04/2023 After escalation, Common has agreed to terminate the lease with no fees and also will reimburse the days I was not living in the month already paid in April. Ideally they should have been able to transfer me to a room with same conditions, which they had available 18 mins away ( Nosha) from my original building Monroe. Instead they offered one 1 hr away because Nosha had a high price difference. Finally water is not leaking anymore but still repairs are ongoing and I know this from my roomates that are still there repairing the ceiling full of holes, so that’s not repaired yet and who knows what lives between ceiling between those two floors. Those days had to pay from my pocket hotel to live in privacy and with water because was also cut from the building. Money that is not yet reimbursed and I need to still negotiate with the insurance company. So this is not yer over for me. Thank you for your final decision, but again it was not a solution proposed by common knowing it was going to take 2 weeks to finally repair all. I had to fight all weekend for it on top of my personal duties and work during that (lost) weekend. Common needs to improve their best practices when this happens. And for futures renters, make sure to read carefully the contract when moving and what should be the solution for repairs +1 week confirmed by maintenance vendors. Specially repairs that don’t let you live in your private areas. Thank you Andrea.

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Kayla’s level of professionalism is beyond definition but I will try. I have toured this particular property with Kayla several times. Each time I have had both significant professional and personal life changes. For each tour she has personally curated a list of floor plans that catered to my needs and interests. She has great up-sale skills as well. Anytime I picked a unit she would show me units that were in the same ball park price wise or square footage wise. This allowed me to look at the wide rage of possibilities and plan for my future self. Each visit was centered upon me looking for a place for just me and my dog. Eventually my girlfriend caught the bug and decided to break her lease at another property. I’m happy to say that the both of us will now be moving into a one bedroom unit together. Remarkable because I originally started this journey looking for a studio unit. The conversation started with 300+ square foot unit and ended at 700+ square foot unit. Thank Kayla for your patience and level of care.